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AutoNation Buick GMC West Sahara - Service Center

Las Vegas, NV

4.3
349 Reviews

349 Reviews of AutoNation Buick GMC West Sahara - Service Center

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February 12, 2024

us I said before very good attention from this guy Armando he put attention to my concern Thank you More

by rocks_armhole.0s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Bejar
Feb 13, 2024 -

AutoNation Buick GMC West Sahara responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 06, 2023

Good service, washed my , cleaned my windows, friendly staff,appreciated appreciated appreciated and Will us them again and refer More

by Ava Nichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Dec 08, 2023 -

AutoNation Buick GMC West Sahara responded

We are pleased to hear you had such a positive experience with us, Ava! If you ever need help, just give us a call. Happy motoring!

November 17, 2023

John Wong, the service advisor is great. His customer service has always been appreciated. And the shuttle service driver is a wonderful person. More

by michellebaltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wong, Shuttle driver - I don't recall his name.
Nov 21, 2023 -

AutoNation Buick GMC West Sahara responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Buick GMC West Sahara. Drive safe, and we'll see you on the road.

November 10, 2023

This was my first visit to this dealership to get my vehicle repaired and everything went well. However, after only driving it one day after they said it was fixed, I had to take it back in with the en More

by Bruce Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Wong
Nov 13, 2023 -

AutoNation Buick GMC West Sahara responded

Hi Bruce, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 07, 2023

They were quick and explained everything greatly to me. They were very professional and courteous More

by smileley627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Nov 10, 2023 -

AutoNation Buick GMC West Sahara responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2023

I went in for an oil change only. The service team notified me that my car had a recall and took care of it for me while I was there, so I didn’t have to come back! More

by kucera.ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Nov 03, 2023 -

AutoNation Buick GMC West Sahara responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2023

I needed my Acuras breaks checked. Made a appointment. Checked in with receptionist, she greeted me with a smile. Very good customer service. I got everything taken care of in two hour More

by Linda Sans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cee
Oct 26, 2023 -

Linda Sans responded

Good customer service

October 26, 2023

Brian and his team of skilled technicians, always make servicing our vehicles a simple and pain free experience. Autonation Buick GMC is where I go for all our vehicles maintenance. Thanks again Brian, an More

by ejam50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 28, 2023 -

AutoNation Buick GMC West Sahara responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 23, 2023

Service writer John Wong is the best I have ever experienced! Service department is very responsive…. Great service even when the are overloaded! More

by duane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wong
Oct 26, 2023 -

AutoNation Buick GMC West Sahara responded

Hi Duane, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 05, 2023

Horrible customer service! They had one job, change the oil… and they forgot. Made me wait 4 hours, assuring me they’ll fix it immediately… but nothing was done More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan
Oct 06, 2023 -

AutoNation Buick GMC West Sahara responded

Hi Daniel, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 605-5808 to discuss what we can do to help.