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AutoNation Buick GMC West Sahara - Service Center

Las Vegas, NV

4.3
349 Reviews

349 Reviews of AutoNation Buick GMC West Sahara - Service Center

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September 03, 2023

I came with a problem that I told the manager exactly what is the problem the shift gear from drive to reverse is stuck and jump every time in the past 3 weeks, and he told me we will check I told him to More

by Omribg1707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian strawn
Sep 05, 2023 -

AutoNation Buick GMC West Sahara responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (702) 605-5808 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 30, 2023

Allen is a rock star. We had some work done last year and was left with a loud rattling noise. Brought it back in but used a different person and because they didn’t hear More

by devils26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Sep 03, 2023 -

AutoNation Buick GMC West Sahara responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 25, 2023

The service department was fast and efficient. Just very expensive for two tail lights. $1300. More

by Cberry93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 30, 2023 -

AutoNation Buick GMC West Sahara responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for taking the time to leave us your honest feedback. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 21, 2023

Always so nice & friendly, always good at taken care of my GMC and the great car wash I also get More

by sohncosby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian ( he is always so Good to me)
Aug 22, 2023 -

sohncosby responded

Always so nice & friendly, & good care for my GMC BRIAN Is the Best *****

August 16, 2023

Comfortable waiting area. my service advisor Brian kept me updated on what was happening and when my car would be ready. I appreciated the car wash after the service was com More

by Wishibryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Strawn 4767
Aug 17, 2023 -

Wishibryan responded

Thanks again for taking care of me and my Buick.

August 09, 2023

We've been using Autonation Buick GMC West Sahara for the past 4 years. Very happy with the service and staff. They're well informed, timely and courteous. More

by msterlaje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Strawn
Aug 13, 2023 -

AutoNation Buick GMC West Sahara responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Buick GMC West Sahara. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 08, 2023

Our experience was easy and smooth. The wait was a little longer than I expected. They are always courteous and helpful. We have used the service department since we leased and than More

by john-engr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Strawn
Aug 11, 2023 -

AutoNation Buick GMC West Sahara responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 07, 2023

John Wong was very helpful and courteous. He took time explaining to me what needed to be done and why to keep my vehicles in good running condition. When the repairs couldn’t be completed th More

by Mkrobison15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wong
Aug 11, 2023 -

AutoNation Buick GMC West Sahara responded

Hello, we're happy you found our staff John to be so supportive during your experience here at AutoNation Buick GMC West Sahara. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 05, 2023

The service department was quick and efficient and I was treated with very kind and friendly service. More

by nlschneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Aug 09, 2023 -

AutoNation Buick GMC West Sahara responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2023

Friendly, helpful, courteous, cooperative and completed the service to my satisfaction and in a timely manner. More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wong and Mike, the service Manager.
Aug 04, 2023 -

AutoNation Buick GMC West Sahara responded

Tom, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

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