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AutoNation Chevrolet Mesa
Mesa, AZ
1,310 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 30, 2024
My service was done quickly & professionally. It was also finished faster than was estimated! The cherry on top was the wash job on my car after the service that was steak free! It was also finished faster than was estimated! The cherry on top was the wash job on my car after the service that was steak free! More
by Kathy
Employees Worked With
Thomas Muccilli
Helpful April 27, 2024
Was given an appointment for Tuesday the 23rd, I dropped my car off Monday night and was told I'd get a call bu end of day Tuesday. No call by 5pm,i called and spoke with service, was told that someone wou my car off Monday night and was told I'd get a call bu end of day Tuesday. No call by 5pm,i called and spoke with service, was told that someone would get back to me, o got a text apologizing that they couldn't look at it today but still get on it 1st thing Wednesday. Long story short, they held my car 5 days and did nothing, and when I went to pick it up and told the service writer about having my car 5 days and it hadn't been touched, good response was sarcastically "t"ypical" I can't believe people still bring they vehicles here for service I would never buy here and certainly never recommend this dealership! More
by Deserted customer
Employees Worked With
Robert
April 26, 2024
The service department is kind, friendly very helpful and understanding. All of the other departments are very understanding and helpful to your needs. understanding. All of the other departments are very understanding and helpful to your needs. More
by Morningstar
Employees Worked With
Steve
April 26, 2024
Dropped truck off for service and they sat on my truck for 4 days and didn’t even touch it. Had to call to find out what’s going on and they did nothing. Worst service I have gotten at a dealership to get for 4 days and didn’t even touch it. Had to call to find out what’s going on and they did nothing. Worst service I have gotten at a dealership to get truck serviced. More
by Kevinmcarthur1217
Employees Worked With
Chris
April 24, 2024
I purchased two cars from this dealership, and the sales experience was satisfactory. However, dealing with the service department has been a challenging experience. Reaching someone for service inquiries i experience was satisfactory. However, dealing with the service department has been a challenging experience. Reaching someone for service inquiries is difficult, as the main number routes to an out-of-state office and calls often go unanswered. It's taken me two weeks just to speak with a service representative about a simple part question. The dealership should reconsider and improve its communication process in the service department. More
by prmgporter
Employees Worked With
Earl
April 24, 2024
Professional courteous friendly and did an outstanding job repairing my Corvette in a timely manner. I was from Kingman and they did their best to get the job completed as soon as they could. Very gratefu job repairing my Corvette in a timely manner. I was from Kingman and they did their best to get the job completed as soon as they could. Very grateful for auto nation Chevy More
by Preacher
Employees Worked With
Mike Riley, Scott
April 23, 2024
Please update your phone records 4 me. U have my wife's cell number. When my car was being serviced by your shop you called her to find out where I was. She told u "He is already there!". U have my wife's cell number. When my car was being serviced by your shop you called her to find out where I was. She told u "He is already there!". I told the kid that met me at the door and checked me in at 8 to change the number but I guess this error will go on. More
by gary.r.adams
Employees Worked With
Johnny
