Allen Samuels Chevrolet - Service Center
Corpus Christi, TX
406 Reviews of Allen Samuels Chevrolet - Service Center
Good service. Of course I would love to see the dealership lower their prices. The mark up on parts and labor is too high. I didn't see an option for loaner cars. If there is an option, it is no dealership lower their prices. The mark up on parts and labor is too high. I didn't see an option for loaner cars. If there is an option, it is not advertised. If it is not available, I'd love to see one. I made a reservation online, but there was some sort of "glitch" with the online system and my reservation was lost. The service department was able to take care of my car regardless. More
Went for a maintenance that was due they always do a very good job, great service and they attend and treat us very well, Thank you for doing a great job Everytime we go very satisfied client. good job, great service and they attend and treat us very well, Thank you for doing a great job Everytime we go very satisfied client. More
Overall, service did a great job repairing my truck. My only “gripe” is that I called after 4 days to check on the status of my truck, and my service advisor, Roland, happened to be off work that day. I th only “gripe” is that I called after 4 days to check on the status of my truck, and my service advisor, Roland, happened to be off work that day. I then called the general service phone number and although the people I spoke with were very pleasant, it was clear they had no idea about my vehicle. Twice I was forwarded to someone else’s voice mail account. When I called back and insisted for an update, the woman who answered the phone put me on hold and was kind enough to walk back to speak to the technician for me, which I appreciated. They’ve been repairing vehicles for a long time, and I understand they may be shorthanded and everyone is very busy in these crazy times, but there should be a system in place to handle simple customer inquiries when the service advisor is not available. I genuinely felt like nobody knew what was going on, which did not provide confidence. BUT, I will take my vehicle back for service for sure. More
I will coming back to this dealership.either to service my vehicle or probably buying another one. Very kind of Rebeca my service advisor. Love her good attitude. Keep me informed at all times the status o my vehicle or probably buying another one. Very kind of Rebeca my service advisor. Love her good attitude. Keep me informed at all times the status on my vehicle. Very nice of her. More