AutoNation Chevrolet Timonium

I was in search of a new 2011 Avalanche with certain options. Ben took the time to look outside the state of Maryland to locate 2 vehicles fitting my description. After discussing the pricing, Ben then options. Ben took the time to look outside the state of Maryland to locate 2 vehicles fitting my description. After discussing the pricing, Ben then went out of state to pick up the vehicle for delivery. I was completely satisfied with the non-pushy approach that was taken by the dealership and willingness to go the extra mile to find the right vehicle. More

I was connected with Ben and Fox Chevrolet through the USAA car buying service. Out of the 3 dealers I was connected with, Ben went out of his way to get me the car I wanted (2011 Chevy Cruze Eco)at the p USAA car buying service. Out of the 3 dealers I was connected with, Ben went out of his way to get me the car I wanted (2011 Chevy Cruze Eco)at the price that I could afford. His communication was great as he kept me up to speed on the search for my perfect Cruze. They did not have any in stock at the dealer so he found one elsewhere and they went and got it for me. The car looked picture perfect when I went to pick it up and he helped me (an admitted technophobe!) hook up my bluetooth and all the other nifty features included in my deal. The financing group got me the loan terms that I requested with no problems...all in all, it was an easy and enjoyable car buying experience. Thanks guys! More

2 words ... Katie Leahan! I have never seen someone that is so passionate in their job and that is to take care of the customer and put them in the vehicle that fits their wants, needs and pocketbook! She c is so passionate in their job and that is to take care of the customer and put them in the vehicle that fits their wants, needs and pocketbook! She carefully takes care of every potential customer, then personally thanks and takes pics of every satisfied customer! Very satisfied customer here and Katie is the only call when I need my next car!!! More

Refused to honor USAA Car Buying Service Price Certificate. Supposedly guaranteed lower prices which are available to military members and combat veterans, but refused upon asking. Certificate. Supposedly guaranteed lower prices which are available to military members and combat veterans, but refused upon asking. More

I've purchased 6 vehicles from Fox Timonium and half of them have been with Samona. She's attentive and responsive and works for YOUR best interest. The experience is great and that is why I keep coming ba them have been with Samona. She's attentive and responsive and works for YOUR best interest. The experience is great and that is why I keep coming back. More

Fox Chev is a outstanding dealership i would send my family and friends to buy a car there the customer services was outstanding they helped me leave with a care every one was so helpful i was very happ family and friends to buy a car there the customer services was outstanding they helped me leave with a care every one was so helpful i was very happy with the services and yes i would go back again More

I was very impressed with this visit. I was treated with respect. I was greeted with a smile and help before i could even get out of my vehicle. It was indeed a pleasure and great experience. My sales pe respect. I was greeted with a smile and help before i could even get out of my vehicle. It was indeed a pleasure and great experience. My sales person walked me thur each and every process doing this purchase. You see I am a woman and it seems sometimes in this arena of purchasing a vehicle we are not explained everything. Again I want to let you know that Samona is very professional and very knowledgable of this business and all of her help and encouragement was greatly appreciated. I look forward to doing business with this dealership in the future. I have no problem recommending family and friends to this dealership. More

I shopped for my truck for a few weeks, traveling 1000's of miles to find "well worded" adds, and disappointing trucks. My last trip was to Fox Chevrolet, 400 miles from the Cleveland Ohio area where I live of miles to find "well worded" adds, and disappointing trucks. My last trip was to Fox Chevrolet, 400 miles from the Cleveland Ohio area where I live. My salesman Scott was awesome, he made the out of state transaction easy, and we were on our way back home in a fresh washed and fueled truck in no time. I dont know how soon I will buy another truck, but I would travel back 400 miles to Fox to get the one I want again. Thanks Fox Crew! More

My overall experience with this dealership has ended on a My overall experience with this dealership has ended on a sour note, due the fact that they sold me a 2004 vehicle that will not pass Washington DC My overall experience with this dealership has ended on a sour note, due the fact that they sold me a 2004 vehicle that will not pass Washington DC inspection, given that two of the tires on the vehicle are worned down pretty bad; they are not willing to replaced the tires for me as they say that it passed Maryland inspection so the xxxx with you and by the way thanks for your money. I have brought cars from other Fox dealership before, which I have had a great experience prior to dealing with them, yet this dealership who so call pride themselves on "customer satsifaction guaranteed" are not willing to help resolve this issue, so that I can take my vehicle thru inspection, I feel that their slogan is under false pretense which is truly disappointing. More

Got me in same day I called and were friendly. They were accomodating for the most part. Only bad thing was their service price. They quoted me 1K to replace a wheel bearing, turn a rotor and new breakpad accomodating for the most part. Only bad thing was their service price. They quoted me 1K to replace a wheel bearing, turn a rotor and new breakpads but said it could be done in an hour. So unless they are paying their service guys over $200 an hour they overcharged me. Needless to say I got the job done at JB's Shop in Bel Air for $660. I also purchased a Tahoe from them. Sales experience was ok. Had to negotiate and made them work to get my 4-year payment down to what I could afford. In the end they did. Had the Tahoe serviced there and they did a decent job. I would recommend to someone who is willing to negotiate with them. I would recommend service as long as you don't mind paying more for their service. More