AutoNation Chevrolet Valencia - Service Center

Rick was my service representative and always does an amazing job with what I want done on the truck and the time it takes to get done. Great experience. amazing job with what I want done on the truck and the time it takes to get done. Great experience. More

Did an amazing job. Communicated very well and provided great service. I could not be happier with the service I received. Communicated very well and provided great service. I could not be happier with the service I received. More

Friendly and fast service! I’ve been going to this dealership for service for many years and they never disappoint! I’ve been going to this dealership for service for many years and they never disappoint! More

Competent, professional and friendly staff! My experience at the store was pleasant and hassle free. Rick Clark my service advisor did a terrific job from start to finish; thank you Rick! My experience at the store was pleasant and hassle free. Rick Clark my service advisor did a terrific job from start to finish; thank you Rick! More

My experience was not good this time. I dropped off my van on a Friday morning and did not hear back until the late afternoon when I called to inquire about the progress. I was told that I dropped off my van on a Friday morning and did not hear back until the late afternoon when I called to inquire about the progress. I was told that it had not even been looked at. My van remained at the service yard until Monday. By Monday afternoon I finally got a diagnosis on the problem but some of the parts were no longer available and the others wouldn’t be in until Tuesday. By Tuesday afternoon the parts had not arrived yet. After calling the service department I was told the part had just arrived and would be installed first thing in the morning. As you may have guesses, it wasn’t until later Wednesday evening that the work on my van was finally completed. Six days to diagnose and replace a cracked radiator and to be unable to make the other repairs. Not good. More

My Service Advisor Jerry hicks, is one of the best employees I’ve had contact with at Valencia Chevrolet. He is willing to go above and beyond for his customers. My vehicle came in for a check engine employees I’ve had contact with at Valencia Chevrolet. He is willing to go above and beyond for his customers. My vehicle came in for a check engine light and he went out of his way to make sure I was taken care of. He deserves the recognition. More

Jerry was great good service! !! Would recommend highly unlike other dealers they were quick and efficient !! Would recommend highly unlike other dealers they were quick and efficient More

Excellent customer service. Jerry is awesome. He is professional, courteous, and handles service of my vehicle in a timely manner. Jerry is awesome. He is professional, courteous, and handles service of my vehicle in a timely manner. More

They are Clean, Friendly and sufficient. Easy to make an appointment and get to where you need to go. Easy to make an appointment and get to where you need to go. More

Service Adviser Steve Johnson was very helpful. I gave him a list of things I though the care needed - he called me quickly to tell me that it did NOT need 2 of those things, saving me money. I gave him a list of things I though the care needed - he called me quickly to tell me that it did NOT need 2 of those things, saving me money. More