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AutoNation Chrysler Dodge Jeep Ram North Richland Hills
Fort Worth, TX
1,028 Reviews
As one of the largest CDJR dealerships in the Dallas-Fort Worth area, AutoNation Chrysler Dodge Jeep Ram North Richland Hills is your local destination for all new and used CDJR models. Located northeast of downtown Fort Worth, our showroom is off of I-820 and only a few blocks from the the North East Mall. With an expansive inventory of both new and used CDJR vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in North Richland Hills to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,028 reviews
September 12, 2025
The AutoNation CDJR in NRH used car superstore is a very bad place to buy cars. I dealt with a young salesman, Will Stelter who is a very bad salesman. He does not respond to messages, return phone calls no bad place to buy cars. I dealt with a young salesman, Will Stelter who is a very bad salesman. He does not respond to messages, return phone calls nor fulfill his resonsibilities. The management sucks and are unethical. Once sale is made, they do not even fulfill written oblications under "we owe" they give. I made a grave mistake buying a 2024 Mercedes C300. They promised to give me a 2nd key under 'we owe' in writing and now they make excuses that they can't make keys because they do not have a Mercedes dealer nearby. They do not even have the courtesy and decency to say they will reimburse. Very fraud business for such a big corporation. No wonder why the big corporations are bad as they are hard to defeat or deal with to get resolution. Let alone the customer service and ethical business practice. I am reporting them to Texas Attorney General's office for unscrupulous business practice. This is not right or legal. I say be careful for future customers who may want to do business there. Thanks. More
by Sudhir
Employees Worked With
Will Stetler
September 02, 2025
My big complaint is the fact that you won’t let us schedule an appt. We have to leave our jeep for what always turns out to be a minimum of a week (no matter what we need done) and a lot of times it’s schedule an appt. We have to leave our jeep for what always turns out to be a minimum of a week (no matter what we need done) and a lot of times it’s a week before you even look at it! We need our vehicle!! We just moved to Texas 2 years ago and I’ve never heard of this type of service. Please change this!! More
by Joanne
Employees Worked With
Dominique
August 20, 2025
Had a great visit. They had lots of cars to choose from. Had what was listed online and was able to get exactly what I was looking for. They had lots of cars to choose from. Had what was listed online and was able to get exactly what I was looking for. More
by Carrie
Employees Worked With
Andrew
August 16, 2025
What a great place to buy a Jeep. At the time I was looking for a Gladiator not just any Gladiator but one that had a few extras. Spoke with Chris "Creech" and his knowledge on Jeep At the time I was looking for a Gladiator not just any Gladiator but one that had a few extras. Spoke with Chris "Creech" and his knowledge on Jeep vehicles was excellent. We found what I was looking for. I instead bought a new 24 jeep gladiator that was used as a customer loaner. The next day we were in finance and usually at other dealerships they try to wear you down and you will sign without looking at all the numbers but not here. They go over all the documents without trying to add add-ons. Within 30 - 45 minutes we were out. This was the "best" experience of buying a vehicle we have ever had. I have bought many vehicles in my lifetime. More
by Midlife crisis
Employees Worked With
Creech, Nick and Anthony
August 01, 2025
Jonathan and Dominique went above and beyond for me. Jonathan listened to my concerns and was able to find out that I needed a new engine and that the one I had was still under warranty. Dominique moni Jonathan listened to my concerns and was able to find out that I needed a new engine and that the one I had was still under warranty. Dominique monitored the oil usage over the next several weeks and communicated with the warranty department as well as keeping me informed of the progress that was being made toward getting the new engine. He kept me in the loop and helped me with any questions I had. Jonathan and Dominique were both very kind and patient with me. And now , I have my new engine! Thank you Jonathan and Dominique and the young man who helped me with the loaner truck . Your kindness meant a lot. Sincerely, Larita Randolph More
by Rita Randolph
Employees Worked With
Jonathan and Dominique
