Back

AutoNation Collision Center Stevens Creek

Santa Clara, CA

4.5
11 Reviews

4201 Stevens Creek Boulevard

Santa Clara, CA

95051

Directions

Filter Reviews by Keyword

By Type

11 Reviews of AutoNation Collision Center Stevens Creek

April 01, 2024

Micah and the team did a fantastic job. Top notch service, communication and they completed the repairs to a great quality. Would gladly recommend them and use the team again! Big thank you More

by ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah
Apr 03, 2024 -

AutoNation Collision Center Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Again, we appreciate your recommendation of AutoNation Collision Center Stevens Creek and we hope to be of service again in the future.

March 03, 2024

Great service, great staff. Kept me updated about the status of my repair and the status of parts. They informed me about the parts being on backorder as well. AutoNation worked More

by moosab.abdallat90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alma Juarez, Cesar Rozales, Kevin Hagar, PJ Roshan
Mar 08, 2024 -

AutoNation Collision Center Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road.

February 15, 2024

Collision center conveniently located at Stevens Creek Mercedes dealership and service center, which makes that location a one stop shop for everything your Mercedes needs. More

by Vlad B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renteria Lopez Bianca
Feb 19, 2024 -

AutoNation Collision Center Stevens Creek responded

Hi Vlad, thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!

November 01, 2023

My representative was very nice person and finally got the correct part after weeks of waiting!! More

by arthurccarmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan?
Nov 03, 2023 -

AutoNation Collision Center Stevens Creek responded

Thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!

October 30, 2023

I had an overall good experience at Stevens Creek Collision Center. On the plus side, Nick communicated with me in a consistent and timely fashion. The only collective problem we had in getting my ca More

by johnclement1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Xenos
Nov 02, 2023 -

AutoNation Collision Center Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 11, 2023

We had a fender bender on our MBZ S550, and the folks at AutoNation collision took great care throughout the entire repair process. I can not tell any different before or after the incident, given the chall More

by Dyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hinojosa Juarez, Alma
Aug 16, 2023 -

AutoNation Collision Center Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!

August 07, 2023

Really good and fast service, car looks good and was very clean. It was done very quick too More

by Kenyacardenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan overstreet
Aug 11, 2023 -

AutoNation Collision Center Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need any help, please give us a call!

July 31, 2023

I had a very frustrating experience in my dealings with this dealership. A 4 month delay in getting my car back, exceedingly poor communication, no accommodations and very little ownership shown. More

by AR
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employees need to be trained on how to deal with customers.
Aug 07, 2023 -

AutoNation Collision Center Stevens Creek responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Collision Center Stevens Creek take our reviews very seriously. If you ever need any help, please give us a call!

July 03, 2023

Professional, courteous and their work was exemplary! My car was finished in a timely fashion and they kept in touch with me thru the process! More

by brad.frederickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Jul 06, 2023 -

AutoNation Collision Center Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road.

June 22, 2023

Juan was very helpful with the repairs. My car was in and out very quick. Beautiful job. More

by Mirsad Hajdarovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan espitia
Jun 27, 2023 -

AutoNation Collision Center Stevens Creek responded

Hi Mirsad, we are happy you had such a positive experience with us! If you ever need any help, please give us a call!

1