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AutoNation Ford Amherst

Amherst, OH

4.8
629 Reviews

8000 Leavitt Rd.

Amherst, OH

44001

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Showing 629 reviews

April 12, 2024

Jeff and Sam were absolutely Pleasant to work with very patient and understanding thank goodness. More

by crystelwatkinsbates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sam
Apr 13, 2024 -

AutoNation Ford Amherst responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2024

Very informative, listened to what we wanted, was not pushy like some salespeople we have dealt with. We could see they truly wanted us to purchase our new vehicle with their dealership. More

by dkworce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyren Lee, Jeff Fiala, Sam Lee
Apr 13, 2024 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 10, 2024

Shawn is superior in the service dept. Knowledgeable , he keeps you informed of cost, and what’s going on. I’ve visited him multiple times and his performance is always great. More

by Rita Pallardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Apr 12, 2024 -

AutoNation Ford Amherst responded

Hi Rita, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 02, 2024

I had a great experience and Mr Farshman was great and very knowledgeable. I would recommend autonation to all my friends! More

by pat_bray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farshman
Apr 04, 2024 -

AutoNation Ford Amherst responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2024

Worked very well with me and my husband. Entire staff was very professional and courteous More

by llambparalegal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isiah Thomas
Mar 28, 2024 -

AutoNation Ford Amherst responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 25, 2024

This will be my 5th vehicle through this dealership and I have always worked with Jeff Wells because of his superior customer service. He goes above and beyond to make sure your experience with him and the d More

by meganpeth
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Wells
Mar 28, 2024 -

AutoNation Ford Amherst responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

March 15, 2024

I just want to say that I have had many lease and purchased many fords over all the years and I have to say that the Amherst AutoNation have been a pleasure to work with. After my purchase of my Mave More

by Maverick 24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Wells and body shop manager Ed
Mar 17, 2024 -

AutoNation Ford Amherst responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 01, 2024

Jeff Wells did a great job helping us Love our new maverick Thanks again Gary More

by wellsg503
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff wells
Mar 05, 2024 -

AutoNation Ford Amherst responded

Hello, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 05, 2024

Very poor follow-up after the sale. Promised to mail second key to purchased vehicle but did not. Did not return phone call or email inquiries. Salesman then denied it. Very disappointe More

by garyweed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Donovan
Feb 06, 2024 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

February 02, 2024

Jeff was extremely helpful and answered all my questions great experience will definitely buy from again More

by Bob Lowman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Wells
Feb 03, 2024 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (440) 296-3021 to discuss what we can do to help.

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