AutoNation Ford Fort Lauderdale

I brought the vehicle to Greico Monday, 5/22/2023 with air flowing but not very cool temperature. They ran "tests" and determined I need two (2) new evaporator cores replaced. The costs were $4,094.24. I air flowing but not very cool temperature. They ran "tests" and determined I need two (2) new evaporator cores replaced. The costs were $4,094.24. I agreed to the repair and received the vehicle Friday, 5/26/2023. I picked up the vehicle and the A/C was working and felt cool temperature but not real cold. I drove the car for about 2 weeks, and then the air starting to blow warm again. I called Greico on 6/7/2023 and they said to bring it back in. The next availability I had on my schedule was on 6/14/2022. Greico ran more "tests" and determined I now need a new air compressor at a cost of $2100 (text). That is over $6000 for a car A/C. I refused to allow them to make any more repairs at this point as I do not trust them, and I went to another repair shop (Empire Auto in Fort Lauderdale, FL). At Empire Auto on 6/16/2023, they ran tests and determined I needed a new air compressor for $2,048.30. I allowed them to conduct the repair. I received the car back on 6/16/2023, and it was working great. I drove the car a couple days and realized a mildew smell in the car which seemed like sitting water. I inspected the vehicle and found a large wet area in the front passenger seat. I brought the vehicle to a local mechanic for an opinion, and he said it appears to be leaking from the evaporator and is likely a clogged drain line. He said since Grieco did the repair work, they should fix any issues arising from the repair at no cost. He also reminded me that Grieco replaced the air compressor in the vehicle less than one (1) year ago, which I completely forgot. I contacted Grieco on 6/21/2023 and they said to bring in the vehicle. I brought the vehicle back to Grieco on 6/22/2023 and they ran "tests" and inspected the vehicle. No shock, they claim none of the issues arise from their evaporator core work and the leak is coming from outside the vehicle, like the door or windshield. They said the cost to repair would "begin" with a leak test to determine the leak location and then they could advise of the repair required. They quoted the cost to "start" at $540 for the leak test, then the costs for the labor and materials for the repair would follow. At this point I've had enough and told them to do no repairs and return the vehicle. I then took the vehicle back to Empire Auto on 6/22/2023 for their analysis. Upon arriving to the shop, I was on the phone for +/-20 minutes prior to exiting the vehicle. The repair shop manager walked up and asked me to look under the vehicle, and he said there should be a significant puddle of water below the vehicle from condensation draining from the A/C, yet there was no water at all. At this point, the front passenger area had a small puddle of water accumulating on the floor. In a short amount of time, the repair shop was able to confirm the leak in the vehicle was from the clogged drainpipe leading from the A/C system. In addition, the repair shop was able to find a Ford Manufacturer fault on the A/C drain system and conducted a further repair applying a Ford Manufacturer drain elbow to alleviate any leaks. The repair shop conducted the drainpipe clearing and the pipe elbow application, along with drying out the vehicle. Following, the repairs were a total of $398.00, and the vehicle is completely dry. Even with several upcoming South Florida torrential downpours, the vehicle is dry inside (no outside vehicle leak). I submitted a claim on BBB for a full refund, and Greico completely ignored it. Stay away from this place. (Note: I had much more info. but I'm limited to 765 words) More

Louis was a pleasure to work with when I purchased a preowned car. The process was efficient and only took a couple hours from test drive to turnover of the key. This is from some one who would rather h preowned car. The process was efficient and only took a couple hours from test drive to turnover of the key. This is from some one who would rather have a root canal than spend my weekend haggling in a car dealership. More

worst service, treatment and they give promises and lie. They make you feel you bought a a low cost car. They gouge you for service. They have you come in for service which is suppose to be free and fin They make you feel you bought a a low cost car. They gouge you for service. They have you come in for service which is suppose to be free and find costly things wrong. They are hard to reach, and rarely does you service representative answer the phone. It was so much better before they were bought out. I will never buy another car from them More

Crooks. I leased a new car, go rid of the old lease, was told there would be no more expense after large down payment. Ford Credit sends a big bill and Autonation Margate management does not honor their co told there would be no more expense after large down payment. Ford Credit sends a big bill and Autonation Margate management does not honor their commitment, respond to emails or make any effort to protect their crappy reputation. BEWARE More

Jeff Jones was the service advisor. He did a great job of keeping me informed all the way through of the progress of the repairs. was the service advisor. He did a great job of keeping me informed all the way through of the progress of the repairs. More

Overall experience to have oil change I was seen immediately as soon as I drove into The Service Department Jeff took care of me as he always does He provides excellent service in a v I was seen immediately as soon as I drove into The Service Department Jeff took care of me as he always does He provides excellent service in a very professional manner The car was taken away first thing to start working on it as I had to get to work The waiting area is very comfortable with coffee Juice, and water There are also newspapers and magazines to read My car was ready in a very reasonable amount of time Checkout was also very quick and easy I would never go to another dealer Thank you very much More

À good experience Easy dealing but slow with the paperwork Anyway I will go back in the future if I need too Salesman was very helpful and good spirit Easy dealing but slow with the paperwork Anyway I will go back in the future if I need too Salesman was very helpful and good spirit More

Bad Service Took my mustang in for service waited for over 4 1/2 hours for 60,000 service and I had an appointment.. less than two weeks later I’m back engine l Took my mustang in for service waited for over 4 1/2 hours for 60,000 service and I had an appointment.. less than two weeks later I’m back engine light has come on !!! More

Unhelpful After walking around for 20 mins inside and out I finally had enough and asked for help. The person didn’t even know the inventory I had to tell him h After walking around for 20 mins inside and out I finally had enough and asked for help. The person didn’t even know the inventory I had to tell him he had the car. They asked me to run my credit twice before even telling me how much the car would cost. I’ve bought 10+ vehicles in my life and have NEVER HAD a worse exprierence. More

Best Salesman and Dealer I just leased another Ford Explorer and as always Eddy McDonald was amazing. He got me in and out in a couple of hours with the best deal. Shout out t I just leased another Ford Explorer and as always Eddy McDonald was amazing. He got me in and out in a couple of hours with the best deal. Shout out to Robert Choate for showing me the new enhancements of the new version. I'm grateful and would recommend to anyone. More