AutoNation Ford Frisco

Friendly and professional staff. Gave accurate info on the timeline for service, kept in communication like they said they would and even delivered the truck to my home. Would defini Gave accurate info on the timeline for service, kept in communication like they said they would and even delivered the truck to my home. Would definitely use this dealership again. More

Business comes before customer. They make you feel like they are doing you a favor. You need to follow up about your own vehicle repairs. You have to call repeatedly to see if your They make you feel like they are doing you a favor. You need to follow up about your own vehicle repairs. You have to call repeatedly to see if your vehicle is ready, cause they won't mind not answering back or even hung up if you were not assigned to the service person that picked up the phone. Because they won't mind to leave you a day without your car if you don't call or go there to see if it's ready. Service or sales, the experience has been very disappointing. More

I still don’t have my spare key. After telling yall over the phone I didn’t like the deal presented, yall responded by saying you would take care of it. When I arrived back at the de After telling yall over the phone I didn’t like the deal presented, yall responded by saying you would take care of it. When I arrived back at the dealership, you tried to sell me on the deal I said no to. More

Jerome made my experience of purchasing my new car so seamless. He made sure we were well taken care of and I was totally happy leaving the dealership. I would highly recommend Jerome and this dealership seamless. He made sure we were well taken care of and I was totally happy leaving the dealership. I would highly recommend Jerome and this dealership. More

My Tahoe needed so much maintenance that you all claim to have performed before the purchase. I've only had the SUV for 90 days this Friday. Possibly your Ford technicians do not need to work on Chevrolets. have performed before the purchase. I've only had the SUV for 90 days this Friday. Possibly your Ford technicians do not need to work on Chevrolets. There is some additional training needed if this work was allegedly completed, but needed to be redone less than a month after my purchase. More

Jamie my service writer was excellent! The rest of the experience was terrible. 1)No loan car for service / warranty work. 2)Did not fix a warranty because they could not get my The rest of the experience was terrible. 1)No loan car for service / warranty work. 2)Did not fix a warranty because they could not get my truck exhibit but there is a published Ford tech bulletin on the issue. I found it in a 2 minute online search. 3) Tried to charge me $100 for an oil change that you have a posted $39.95 online price. More

Michael did a great job helping me with the new Ford Maverick. Thank you Michael Maverick. Thank you Michael More

I would like to thank Fabian for his unwavering commitment to great customer service. Kurt and the service team for their hard work and efforts in keeping my truck on the road. Finally, Naomi thank commitment to great customer service. Kurt and the service team for their hard work and efforts in keeping my truck on the road. Finally, Naomi thank you for the team leadership that has very obviously had a great impact on crews. Thanks again for helping me keep my truck on the road. More

Nice service and fast. Staff friendly. Will come back for maintenance. Very satisfied about this service Staff friendly. Will come back for maintenance. Very satisfied about this service More