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AutoNation Ford Jacksonville

Jacksonville, FL

4.5
950 Reviews

10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 950 reviews

January 14, 2024

If you need a vehicle, this dealership has some of the most ethical business I’ve experienced in a dealership. If you get the chance to work with Jose, you will have an absolutely incredible and stress fr More

by Hector
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Reynaldo
Jan 17, 2024 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 11, 2024

Clean, professional, accommodating, responsive. They were prepared to answer all questions and were considerate of our needs and desires. More

by gspisak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Hastings
Jan 14, 2024 -

AutoNation Ford Jacksonville responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 09, 2024

Communication was very poor initially. After we continued to reach out to them, communication got better. On site visit and process was very good. More

by Jimd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Hastings
Jan 11, 2024 -

AutoNation Ford Jacksonville responded

Hello, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

December 19, 2023

Very experienced and customer friendly. All personnel keep the customer satisfaction and experience in mind. More

by Rebecca Wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Dec 22, 2023 -

AutoNation Ford Jacksonville responded

We are pleased to hear you had such a positive experience with us, Rebecca! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 17, 2023

Excellent teamwork and dedication with great service and back up - feel like coming back again More

by bipin1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
Dec 20, 2023 -

AutoNation Ford Jacksonville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 14, 2023

I brought my newly acquired 2018 Taurus in for its first maintenance service on 12/12/23. Your service person, Erica Carmichael, was friendly, attentive and knowledgeable. The service was prompt and inclu More

by Chuck.g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Carmichael
Dec 16, 2023 -

AutoNation Ford Jacksonville responded

Hello Chuck, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 13, 2023

I like The proffesionalism of The dealership workers and The complimentary washing of my car More

by Sbotea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Dec 15, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 11, 2023

I am always impressed with the service I receive at AutoNation. I never feel taken advantage of and feel that they have my best interest in hand. My most recent service was with Bryan - and he went abo More

by cricket
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Feaster
Dec 14, 2023 -

AutoNation Ford Jacksonville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2023

Really friendly! I could see that they actually care for the customer! Specifically Cameron and Jose! More

by Mauricio Vides
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron, Jose, Nathan
Dec 08, 2023 -

AutoNation Ford Jacksonville responded

Hi Mauricio, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 07, 2023

great service and great people! brought my car by for an oil change and tire rotation. fast and easy. came back to a clean car. great job guys! More

by cowley.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
amber
Dec 09, 2023 -

AutoNation Ford Jacksonville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!