AutoNation Ford Scottsdale

Autonation Ford Scottsdale is friendly and helpful. The whole process from start to finish was easy, thanks to the Sales team. The whole process from start to finish was easy, thanks to the Sales team. More

Great experience at Scottsdale AutoNation. They worked well with us to find a price that worked. They worked well with us to find a price that worked. More

⭐⭐⭐⭐⭐ I had an outstanding experience at Scottsdale Ford AutoNation purchased a Raptor. Sheridan was exceptional, guiding me through the process with professionalism and care. The entire team, from finance AutoNation purchased a Raptor. Sheridan was exceptional, guiding me through the process with professionalism and care. The entire team, from finance to service, went above and beyond to ensure everything was handled perfectly for my truck. Highly recommend Scottsdale Ford for their top-notch service and dedication! More

Customer friendly staff, willing to educate on p products and purchase process. Key service for first time buyers. Cathy Barrett assisted our son with two models he is considering. She is warm and engaging, and purchase process. Key service for first time buyers. Cathy Barrett assisted our son with two models he is considering. She is warm and engaging, get answers for questions, good person to guide first time buyers through the process. We’ll be back. More

This was the easiest and best car purchase I have ever been through! I was thrilled with the sales and even the finance went quickly! been through! I was thrilled with the sales and even the finance went quickly! More

Great service experience and knowledgeable staff. Please refer all your friends and family to Autonation Ford Scottsdale! Please refer all your friends and family to Autonation Ford Scottsdale! More

Poor purchase and service experience at AutoNation Ford. Purchased a brand new $95,000 truck that had some scratches. After two attempts to get it rectified at the dealership they couldn’t get it right. I g Purchased a brand new $95,000 truck that had some scratches. After two attempts to get it rectified at the dealership they couldn’t get it right. I gave up and got it done elsewhere. On the service side, Cole Otto lacked professionalism by not following up and ignoring my emails for over three weeks. Basically giving me the middle finger and stating we got off to a wrong start and wouldn’t honor what he had promised . More

Horrible experience buying a new car here. I was given FIVE different, incorrect ETAs for the arrival of my in-transit vehicle by salesman Shawn. I work night shifts, and these false alarms re I was given FIVE different, incorrect ETAs for the arrival of my in-transit vehicle by salesman Shawn. I work night shifts, and these false alarms repeatedly disrupted my schedule and sleep. Each time I was told “it’s definitely coming today or tomorrow,” only to wake up and find it hadn’t arrived; with no explanation. It took repeated questioning after 2 weeks of delays for him to finally just show me what the official ETA they were given is. He was also incorrect about something as basic as the color of the roof of the car I was buying, until I talked to the manager about it, who confirmed he was mistaken. Shawn also blatantly lied about the vehicle inspection process, claiming they “don’t keep any records” when new cars arrive, despite Ford requiring a PDI (pre-delivery inspection) for every new car. On top of that, I was assured two separate times that the extra tint I paid for would be installed by them before delivery. Of course, when I arrived to pick up the car, the tint wasn’t done. Then, after calling three separate times just to get an appointment for the install, I was told it would take “30 to 60 minutes.” I ended up sitting there for nearly three hours. Unprofessional, disorganized, and potentially dishonest. I would not buy from here again, and I’d caution others to consider one of the other Ford dealers in the area. More

The process at AutoNation Ford in Scottsdale from the initial contact to the close with finance was managed really well. Steven Witters was great and managed every part of the deal well with expectation initial contact to the close with finance was managed really well. Steven Witters was great and managed every part of the deal well with expectations that were delivered. Had a really good experience with their Finance department as well. Low pressure, lots of information, and very professional. More

This was one of the best experiences I've ever had buying a car. The used car pricing model was fair, but non-negotianable. Our sales rep, Romeo, was great! No pressure, honest, and knowledgable. I highly a car. The used car pricing model was fair, but non-negotianable. Our sales rep, Romeo, was great! No pressure, honest, and knowledgable. I highly recommend AutoNation Ford Scottsdale! More