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AutoNation Ford Scottsdale

Scottsdale, AZ

4.3
1,269 Reviews

8555 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 1,269 reviews

January 31, 2024

I usually hate walking into dealerships because sales are like vultures, but here at this location they made my experience pleasant and didn’t take hours in financing. Everything was taken care of including More

by Priscilla T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wade Given and Jose Lopez
Feb 02, 2024 -

AutoNation Ford Scottsdale responded

Hi Priscilla, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 30, 2024

Manager Thomas and the sales associate Heather were ok, but the finance department threw in a $4000.00 Vehicle protection plan that we didn't notice (my fault) until 2 weeks after the sale because the emai More

by mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Heather
Feb 02, 2024 -

AutoNation Ford Scottsdale responded

Hi Mark, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2827 to discuss what we can do to help.

Feb 02, 2024 -

mark responded

Tried calling the office, like most corporate companies anymore you just get robots! xxxx this company and I will never buy from them again and will do all I can to discourage people from doing business with this company.

Feb 02, 2024 -

mark responded

Really, this is the xxxxxxxx response you said before! Just go xxxx yourselves and no I wil never buy a car from you again

January 19, 2024

Tre, Blake and Bud were very helpful and reviewing options and in working through pricing and financing. I would highly recommend AutoNation Ford in Scottsdale AZ for new truck purchases. More

by jack.jackowski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tre, Blake, Bud
Jan 22, 2024 -

AutoNation Ford Scottsdale responded

Hi Jack, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 02, 2024

The folks working here at AutoNation Ford Scottsdale made this a positive experience from the very start. I enjoyed the time I spent with them. I only wish I needed to buy more vehicles. Steven gave me a co More

by JohnInTheDesert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven, Tristin
Jan 04, 2024 -

AutoNation Ford Scottsdale responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 28, 2023

Service Advisor Tate was friendly and knowledgeable on the recalls my truck needed. He worked with Monica to get me a ride home. Very friendly and helpful staff. More

by KiyaKey
Recommend Dealer
Yes
Employees Worked With
Tate Smith
Dec 30, 2023 -

AutoNation Ford Scottsdale responded

Hi Kiyakey, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Scottsdale! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 17, 2023

Autonation is a team built to help you get into a car or truck that you want. More

by skbb70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan
Dec 19, 2023 -

AutoNation Ford Scottsdale responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 17, 2023

Got our vehicle in timely and even delivered my car to me at home when completed. More

by Carol B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Austin
Dec 19, 2023 -

AutoNation Ford Scottsdale responded

Hi Carol, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 14, 2023

AutoNation did a great job fixing my F150. It took a little longer than expected but the service department kept us informed and gave us a loaner for the time that I was without a car. More

by F150Lightning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Dec 16, 2023 -

AutoNation Ford Scottsdale responded

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

December 09, 2023

Always the best service. Will continue to use them for new purchases as well as service. Their service department is very communicative and prompt. More

by suzette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
Dec 12, 2023 -

AutoNation Ford Scottsdale responded

We are pleased to hear you had such a positive experience with us, Suzette! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 06, 2023

Friendly and efficient staff. Clean and relaxing waiting area. Will take my vehicle there again. More

by afuderer04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate, Smith
Dec 08, 2023 -

AutoNation Ford Scottsdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!