AutoNation Ford Union City

First thing they had synthetic oil on special I did make an appointment at 3pm I got there around 2:55pm and Willie if I’m not mistaken she was flagged me like pulled in all the way down she said hi and wel an appointment at 3pm I got there around 2:55pm and Willie if I’m not mistaken she was flagged me like pulled in all the way down she said hi and welcomed them another person asked me if I had appointment so I said yes then asked me if I need just oil change I said yes . Then he told me leave the keys in the truck and I walked in to the lobby. 45 minutes later they told me was ready and I said that was quick. First time in my life I get off quickly from a shop for oil change More

Great dealership! They always give me good advice about the maintenance on my Ford Escape. Keep up the good work. They always give me good advice about the maintenance on my Ford Escape. Keep up the good work. More

Thank you to the service advisors, mechanics, and others who provided service and assistance for my recent visit to this dealership's service department. Service advisors Taylor and Joseph were very conscie who provided service and assistance for my recent visit to this dealership's service department. Service advisors Taylor and Joseph were very conscientious, attentive, and helpful. Taylor checked me in, monitored the progress of work on my car, and promptly contacted me when the work was completed. Joseph completed the process when I picked up my car and answered my questions. Before my appointment, advisors and others answered my questions and gave me helpful reminders about my appointment, and the gentleman who brought my car around when I picked it up was very professional and conscientious as well. More

Good service provided. People were very nice. Received vehicle back very fast. I will come back for my car to be serviced again, if needed. People were very nice. Received vehicle back very fast. I will come back for my car to be serviced again, if needed. More

I have used this dealership twice now and the service has been excellent. Also purchased an extended warranty through them.on my 2012 f 150.service advisor Jaz Williams was a great advisor.she explained has been excellent. Also purchased an extended warranty through them.on my 2012 f 150.service advisor Jaz Williams was a great advisor.she explained everything I needed to know. My estimate was 325 dollars and after all was said and done.it only cost me 294 dollars. Thank for your service. More

On time for appointment, promptly greeted and checked in, service completed in a timely (1:15 hours) . service completed in a timely (1:15 hours) . More

Professional and very helpful. Answered my questions. Polite and friendly. Would recommend others to look at this dealership first Answered my questions. Polite and friendly. Would recommend others to look at this dealership first More

I was provided with great service at AutoNation Ford Union City. I was told the cost of service and given an approximate wait time before service began. My advisor was very helpful and welcoming. Union City. I was told the cost of service and given an approximate wait time before service began. My advisor was very helpful and welcoming. More

Jozeeph was extremely help and demonstrated the highest level of patience and customer service, that was greatly appreciated. level of patience and customer service, that was greatly appreciated. More

I can in the end I was very satisfied. Although I shouldn’t have had to go to the manager, but Mr. Corey made sure that I was good. Then on top of everything my screen went out and he offe Although I shouldn’t have had to go to the manager, but Mr. Corey made sure that I was good. Then on top of everything my screen went out and he offered to come to my home to fix it. Omg Nicole was sooo sweet I couldn’t be more happy with her service. And I cannot forget Mr. Grandon is soo funny but awesome sales and tech guy!!! Definitely would recommend. Thank you all soo much. More