AutoNation Ford Westlake

This was the BEST new car purchase that I have ever experienced. My salesman Santí was fantastic and the finance manager Anthony was a pleasure to work with. I would highly recommend AutoNation Ford We experienced. My salesman Santí was fantastic and the finance manager Anthony was a pleasure to work with. I would highly recommend AutoNation Ford Westlake! More

AutoNation Ford team was so helpful with purchasing my vehicle. I didn't feel pressured and so happy with my purchase!! vehicle. I didn't feel pressured and so happy with my purchase!! More

Service easy to set up. everyone I talked to were vey professional and the maintenance performed was completed vey promptly. everyone I talked to were vey professional and the maintenance performed was completed vey promptly. More

The service was great, the repairs were quick and Ashley is a great associate and everything went well. I'll be returning to AutoNation for my truck repairs. is a great associate and everything went well. I'll be returning to AutoNation for my truck repairs. More

AutoNation Ford Westlake is not just another car dealership. The Ford Team goes above and beyond providing five star customer service and care. Mark is great to work with and ensured the repairs to dealership. The Ford Team goes above and beyond providing five star customer service and care. Mark is great to work with and ensured the repairs to my car were accurate and correct. Thanks again Ford Westlake! More

I went to this dealership 2 months in a row to get multiple recalls fixed on my truck. The first time I went to this dealership, they couldn’t fix all the recalls because they said I had to bring it i multiple recalls fixed on my truck. The first time I went to this dealership, they couldn’t fix all the recalls because they said I had to bring it in on a weekday because the technicians on the weekends weren’t good enough to do one of the recalls. So I made another appointment the following month at 8 am on a Monday. I dropped my truck off at 7:50 am and they informed me they would keep me informed on any updates with my truck and I will have it back that day. When 3 pm came around, I haven’t heard anything and I decided to call them and they tell me I they don’t know why it’s taking so long, but you won’t be able to pick up your truck today. They then said they would call me in the morning to give me an update and they never called me that morning. So I called later that morning and they tell me the updates on my truck was taking longer than normal. The worker said we will give you a call when it’s complete. They never called me later that day and I had to call them again to check in. They again stated my truck wasn’t ready for pick-up that day. I was able to pick my truck up 2 1/2 days after dropping off my truck for a recall update and they just kept giving me the excuse it took longer than expected. I gave review of my experience and the service manager called me and asked what issues I had during my visit and I informed him of my last 2 visits at that service center. He then stated he would give me some type of compensation even though I didn’t pay those 2 times because they wanted to keep my business. So, 3 months after talking to the service department manager, I’ve still haven’t received the compensation that he promised. This dealership is by far the worst when it comes to customer service, integrity and honor on what they tell their customers. If your looking for a Ford Dealership, I would avoid this place if possible. More

Diagnosed my vehicle thoroughly and contacted me explaining the issues and their plan to fix them. Worked to quickly give me a loaner vehicle and also file the warranty claim. Stayed in contact wi explaining the issues and their plan to fix them. Worked to quickly give me a loaner vehicle and also file the warranty claim. Stayed in contact with me and gave me updates throughout the process. More

Great sales ,Mo, and financial guy, Anthony. Beautiful car. I love it. Good feature education. Beautiful car. I love it. Good feature education. More