Back

AutoNation Honda 385

Memphis, TN

4.7
1,100 Reviews

4030 Hacks Cross Road

Memphis, TN

38125

Directions

By Type

Showing 1,100 reviews

May 25, 2024

Very nice people very nice salesman no pressure very knowledgeable in the vehicle we were willing to purchase. We come from another dealership across town and AutoNation 385 Honda was a total different More

by leekirk100@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane was our salesman and he was great. The finance person which I don't remember his name was very nice and helpful as well.
May 22, 2024

Josh Lee offered great service …. Would recommend this dealership. He made it really easy to purchase vehicle More

by bribar66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Lee
May 23, 2024 -

AutoNation Honda 385 responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Honda 385 and we hope to be of service again in the future.

May 20, 2024

Chris is a great service representative. Never have/had issues with him or my car. More

by Jazz_jasmine_jazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 23, 2024 -

AutoNation Honda 385 responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2024

I always have a great experience at AutoNation Honda 385. They are very friendly and welcoming. More

by mcowing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
May 17, 2024 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 14, 2024

I have always had a great experience with the service of my vehicle here. The service representatives are courteous and informative and make sure everything is how it needs to be. More

by JCraig3K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Cohen
May 16, 2024 -

AutoNation Honda 385 responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda 385. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 19, 2024

DON'T TRUST THEIR CHECK LISTS. THEY DON'T EVEN DO THEM!!! Purchased a 2021 Mazda CX-5 from them. The whole buying experience was horrible. We were shifted back and forth through t More

by krb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lorrie (manager), Austin, Josh,
Apr 21, 2024 -

AutoNation Honda 385 responded

Hi, we regret to hear that you had this experience with us. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (901) 209-1308 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

April 13, 2024

Good experience from sales department to the finance department. I have reall enjoyed my new Honda Accord. More

by Mike's
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Warner and Josh in sales
Apr 15, 2024 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 13, 2024

went in with light to check emission system. they found nothing wrong after running tests and so they made up an issue and put silicone on my fuel cap to charge the full $200 for checking the em More

by asong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittni
Apr 15, 2024 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1308 to discuss what we can do to help.

April 05, 2024

My husband and i have been very pleased with our dealings at Honda 385. It was clear to us that attention to detail is important to management. Chris in service was very helpful and took his time helping m More

by Debby W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 08, 2024 -

AutoNation Honda 385 responded

Hi Debby, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2024

It was a great experience buying a new 2024 Honda CRV EXL They showed me all the cool features that I wasn't familiar with. I had a 2010 Honda CRV I bought new from Auto Nation with no real problems so More

by rickstone350
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim and Phillip
Apr 05, 2024 -

AutoNation Honda 385 responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...