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AutoNation Honda Costa Mesa
Costa Mesa, CA
1,114 Reviews
AutoNation Honda Costa Mesa is your local Orange County destination for new Honda vehicles, used cars for sale, and Honda service. Our Costa Mesa showroom features one of the largest inventories of new Honda vehicles in Orange County, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Costa Mesa, located on Harbor Blvd just south of the 405.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,114 reviews
October 25, 2025
A sale man was very helpful and friendly. He called me several times to make sure everything is okay. Good customer service service. Two thumbs up from me👍👍 He called me several times to make sure everything is okay. Good customer service service. Two thumbs up from me👍👍 More
by Minhson
Employees Worked With
I think his name is Hamed or something
October 22, 2025
I purchased my new 2025 Honda Accord Hybrid this past Sunday, October 19th, and I couldn't be happier with the entire experience! The team at AutoNation Honda Costa Mesa was professional, friendly, and m Sunday, October 19th, and I couldn't be happier with the entire experience! The team at AutoNation Honda Costa Mesa was professional, friendly, and made the whole process incredibly easy from start to finish. A special shoutout to Xymone, who truly went above and beyond to make everything smooth and stress-free. He explained everything clearly, answered all my questions, and made sure I got exactly what I wanted. I've been to a few dealerships before, but this one stood out by far -- the best and most seamless car-buying experience I've ever had. Excellent customer service, great selection of cars, and a team that genuinely cares about their customers. I'm very satisfied and will definitely be coming back in the future. Highly recommend! More
by mavicidomini95
Employees Worked With
Xymone
October 17, 2025
This is by far the worst dealership service experience I have ever had. I brought my Acura MDX in on October 10 for an alignment service and after picking it up the car was actually worse than before. The s have ever had. I brought my Acura MDX in on October 10 for an alignment service and after picking it up the car was actually worse than before. The steering wheel was off, the alignment was not corrected, and the vehicle now drives unevenly. I immediately asked to speak with Fabian, the service manager, and after several attempts and unnecessary delays he finally called me back. I explained that the service department acted in a negligent and unprofessional manner. I spent both time and money, including the cost of multiple Uber rides and hours of missed work, only to receive a vehicle in worse condition. I requested a refund for the service because it was not performed properly and Fabian refused and stated that he would not issue any refund. I told him that I believed the work was performed by inexperienced or improperly supervised technicians because no qualified professional would have released the car in that condition. Instead of addressing the problem he accused me of being unprofessional and disrespectful simply for expressing my dissatisfaction. When I told him that I did not want unqualified or unprofessional individuals working on my car he abruptly ended the call without resolution. This conduct is completely unacceptable for someone in a management position and raises serious questions about the dealership’s business practices. I called back and began recording the conversation, and the automated message clearly stated that calls are recorded. The moment he realized the call was being recorded he disconnected again which is highly suspicious and indicates an attempt to avoid accountability. At this point it is clear that AutoNation Honda Costa Mesa is engaging in deceptive and fraudulent practices by accepting payment for services that are not properly performed or documented. This does constitute a violation of California’s Business and Professions Code sections 17200 and 17500 as well as regulations enforced by the Bureau of Automotive Repair regarding false representation and inadequate workmanship. I will be filing formal complaints with Honda Corporate, the Bureau of Automotive Repair, and the Department of Consumer Affairs to request an investigation into Fabian’s conduct and the dealership’s service practices. The service performed on my vehicle did not meet the implied warranty of good and workmanlike service and I will be seeking a full refund. Fabian’s conduct was unprofessional, condescending, and retaliatory. He should not remain employed in any position of management or customer contact. His behavior reflects poorly on the Honda brand and undermines consumer trust. I strongly advise all consumers to avoid bringing their vehicles to AutoNation Honda Costa Mesa for service. Their practices are negligent, their management is unprofessional, and their handling of customer concerns demonstrates a complete disregard for basic business ethics and California consumer law. More
by solver.orchid-3r
Employees Worked With
Sal and Fabian
October 14, 2025
At first I was worried about not getting the same advisor (Micheal) whom I have used for years, but after meeting Alexander, I was more than relieved. He helped me decide which services I really needed and w (Micheal) whom I have used for years, but after meeting Alexander, I was more than relieved. He helped me decide which services I really needed and which I could wait on. Now my car is getting better gas mileage and running like a dream. More
by heathe2828
Employees Worked With
Alexander
October 03, 2025
They are really helpful and nice. They help after you purchase the car. They are giving you honest advise for the car and they treat you pretty well They help after you purchase the car. They are giving you honest advise for the car and they treat you pretty well More
by Patelharikesh2010
Employees Worked With
Jack
September 27, 2025
Kind, knowledgeable and professional staff! They always go above and beyond to serve their clients. I go to them faithfully knowing that they're honest and will always guide me in the best dire They always go above and beyond to serve their clients. I go to them faithfully knowing that they're honest and will always guide me in the best direction for my service needs and for my personal situations because they actually know me. More
by Ali Gomez
Employees Worked With
Isaac and Tom
September 16, 2025
The dealership was very nice & clean. My Advisor Kathryn was incredibly nice. She did a great job, and my service was very fast. Thanks again. See you guys on my next service. My Advisor Kathryn was incredibly nice. She did a great job, and my service was very fast. Thanks again. See you guys on my next service. More
by mjchapa86
Employees Worked With
Kathryn
September 10, 2025
Beware, This dealership cares NOTHING about the customer and only blatant greed. After purchasing a Honda Accord, I returned to the dealer and spoke to General manager "Jack" and mentioned that I felt the and only blatant greed. After purchasing a Honda Accord, I returned to the dealer and spoke to General manager "Jack" and mentioned that I felt the overall car was good but it's a bit large for me, He then suggested that I downsize to a Civic. Then I went through a test drive and a lengthy explanation of how wonderful he was in doing me a huge favor, even suggesting that I should buy him a bottle of Scotch. Then I noticed that my original $ 8,000 down payment was gone and the total cost was actually &3,000 more than the Accord I already paid for. Needless to say, I didn't fall for it or buy him any scotch. More
by tfbarton1955
Employees Worked With
Jack
September 05, 2025
Terrible experience with this dealer. They agreed to do a deal and I had offered to pay a deposit and they had stopped responding for 3 days. Then they reached back out saying they alread They agreed to do a deal and I had offered to pay a deposit and they had stopped responding for 3 days. Then they reached back out saying they already sold the model and wanted me to pay for a higher trim at a higher price. Will make sure to never buy from this dealer in the future. Definitely do not recommend. I’ve purchased/leased multiple cars and this experience stood out due to the unprofessionalism and bad communication . More
by navid_choudhury
Employees Worked With
Jack Schoubye
