Read Reviews AutoNation Honda Sanford

AutoNation Honda Sanford

AutoNation Honda Sanford

1000 Rinehart Rd
Sanford, Florida 32771


(866) 390-8335

AutoNation Honda Sanford
Manufacturer: Honda

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  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 469 reviews

4.9

4.9 out of 5

481 lifetime reviews

AutoNation Honda Sanford

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jasondoroba
5/17/2013 7:04:05 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael Dunton
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of AutoNation Honda Sanford:

This was a great experience buying my new 2013 Honda Accord. Michael Dunton was very helpful in every way. I will most certainly buy my next car from Honda Sanford and will recommend to others.

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peten013
5/9/2013 10:26:02 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Harry Medrano
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of AutoNation Honda Sanford:

I bought three Honda's within a year at Courtsey Honda Sanford. I traded in a 2012 Honda Civic for a 2013 Honda CRV cause the Civic was a bit small for me. Harry was wonderful made the entire process smooth.

I was a bit disappointed in the Service Department Service Manager, I bought the CRV in for service because I wanted the trunk cover shade that hides the trunk content, I asked since I purchased three Honda's in a year if they can give me the accessory for being a loyal customer, he gave me this song and dance that Honda cannot afford to give away inventory and he could not adjust to Honda main office as to why he would give away for free. I told him I had a 20% coupon toward service he barked at that as well telling me that coupon was for a service visit like oil change tire rotation etc, after a discussion he then decided to offer me the discount for the shade. I was charged $172.00 for the shade which I felt Courtsey Honda Service department could of gave to me for being a loyal customer and purchasing a $26,000.00 vehicle. The service manager is all business and afraid to giving something so minor to a customer. He even was a bit rude to the service tech's who work for him I noticed. I will return to the service department for service on my 2012 Accord and my 2013 CRV since I purchased the service contract.

Also, I had a little issue with the Finance Department, the pay off for the 2012 Civic was not processed in a timely matter, I had to call them back as to why was not completed, to find out the pay off check was sent to the wrong loan company a error on Courtsey Honda part, after a few phone calls should now be taking care of in a few days.

Over all Courtsey Honda is a great dealership helpful staff, just that I was a bit dissatisfied in the Service Manager. I would recommend this dealership just make sure you follow up if you have a pay off, could be possible a bit of miss communication since they are in the process of a corporation name change from Courtsey Honda to Auto Nation Honda.

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Rmilian
5/3/2013 10:00:45 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Travis Bussin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of AutoNation Honda Sanford:

It's because of Travis I travel to Courtesy Honda. It's not the closest dealership to my home. He's very professional and knowledgable. The service is fast and done well. I've never had a complaint. I've been going to this dealership for the past 5 years and Travis is the main reason.

Thank you

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Cbcash1
5/1/2013 3:17:58 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Travis Bussin
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    N/A
  • Overall Score:

    4.5

My Review Of AutoNation Honda Sanford:

Professional and timely service. I was kept informed. I was impressed that Mr. Bussin always address me by my name! When additional service were recommended, I never felt pressured. Overall a positive experience.

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vapril1fl
5/1/2013 10:49:19 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Travis and Tom
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of AutoNation Honda Sanford:

I've been visiting this dealership for over a year now and Ive been an Orange County resident for about 1o yrs. Both Travis and Tom have been instrumental in restoring my faith with dealerships. I've had nightmare experiences with others and prefer to commute to this one. They have always been honest and helpful with my needs. The service representatives are helpful as well at checkout. I will continue to use their services even when I purchase another vehicle.

Great job team!! A very satisfied customer.

-April-

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lamedla
4/30/2013 5:07:37 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Travis Bussin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of AutoNation Honda Sanford:

Travis has always worked hard to keep my car running at its best while being sensitive to the cost. I would recommend Travis as a service advisor at Courtesy Honda in Sanford.

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Honey1949
4/27/2013 11:14:17 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Travis Bussin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of AutoNation Honda Sanford:

I have been going to the Honda dealer as long as I've have had my CRV. The only ones I would trust with my vehicle. I know if I had any problems taking it back for any reason there would not be a problem. Travis has been my service man for along time. He advises me what has to be done to my CRV and I trust him. Travis has remembered my name since day one he even knows me when I call before I tell him who I am. Always kind I know I can TRUST him.

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Mpstu
4/27/2013 11:00:10 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Travis
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of AutoNation Honda Sanford:

Worked with Travis many times with my car. Always honest And fair. will be back. would recommend to all? Thanks because we do not always find this. Mike

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mmiranda2112
4/25/2013 12:41:58 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Travis Bussin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of AutoNation Honda Sanford:

Had a regular visit for an "A 1 2" alarm and to diagnose an issue with the passenger door lock.
As always Travis was friendly and informative and answered any question I had.
Today's visit was very quick and very cheap considering no repair work was executed.

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Djpand
4/24/2013 10:26:44 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Fernanda Sgrigneri
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of AutoNation Honda Sanford:

This the second Honda that I have bought here. The first experience in 2007 was good, but the service was so good over the six years that we decided to shop there for our new car. We were overwhelmed by the friendliness and efficiency of the new car sales staff and financial staff. The price we got was less than the web sites said we should have gotten and we are looking forward to years of association with the service team.

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