AutoNation Honda Tucson Auto Mall

I was greeted immediately by JD when I arrived at Dobbs Honda. Got in and out promptly for a minor service. Customer service was excellent throughout the process and prices were more than reasonable for an Honda. Got in and out promptly for a minor service. Customer service was excellent throughout the process and prices were more than reasonable for any location. I would highly recommend Dobbs Honda. More

Pedro Lazaro was the salesman who courteously greeted me on arrival and began the initial process of looking at new CRV's. He was soon called away for a customer picking up a new vehicle and Aaron Blom too on arrival and began the initial process of looking at new CRV's. He was soon called away for a customer picking up a new vehicle and Aaron Blom took over and was with me through the CRV comparison shopping, test drive and purchase negotiations. Aaron was at all times helpful, knowledgeable, patient, polite and well informed about the vehicle and options. We have purchased 4 vehicles from Dobbs and it has been a very pleasant car-buying experience each time. In addition we like doing business with Dobbs because we also have been treated very well when we bring our cars in for servicing. The only negative in an otherwise very positive experience has been Dustin (do not know his last name)who was the finance individual that completed the sale. His demeanor was impatient and curt. He actually seemed bored by the whole process. Quite a contrast to your other Dobbs employees! Another family member had exactly the same impression when they purchased a car from Dobbs and had dealings with Dustin during the payment/finance process. Perhaps he could benefit from a class in customer service because in all honesty his attitude does not seem to be consistent with what we (as repeat customers) have come to perceive as the philosophy of business at Dobbs Honda. More

Dealer approach was honest and fair both in sales Dealer approach was honest and fair both in sales information and pricing. The trade-in price for our vehicle was established by their unique inter Dealer approach was honest and fair both in sales information and pricing. The trade-in price for our vehicle was established by their unique internet bidding. It was fast and a competitive value offered. There was a good selection of vehicles available for the model we wanted. We had a straight forward offer without the usual scenario and stress of dealing up the chain of employees. This is a dealership with a friendly and relaxed atmosphere with helpful employees. More

Peter was very helpful, informative and was knowledgeable about the vehicles' features, pros and cons and was very friendly. He was able to answer our questions and overall the shopping experience very pleas about the vehicles' features, pros and cons and was very friendly. He was able to answer our questions and overall the shopping experience very pleasant. We will definitely recommend Peter Ta. More

We were looking to purchase a new Honda CR-V. I contacted Dobbs Honda via their website to review their pricing. I quickly received an email back with pricing and information about the dealership. The email Dobbs Honda via their website to review their pricing. I quickly received an email back with pricing and information about the dealership. The email also directed me to ask for Rob Rhein when I visited the dealership. Rob asked Myron Nakonechny to show me the CR-V and to take a test drive. Myron's knowledge of the CR-V was outstanding and far above what I expected. I worked with Rob on the pricing and we came to a fair price on both the CR-V and the vehicle I was trading in. My experience at this dealership overall was outstanding. Everyone at the dealership was friendly and very accommodating. I was impressed with how quickly everything was handled and in less than a total of 2 hours at the dealership, I was driving our new CR-V home. Based on my positive experience I would recommend Dobbs Honda to others looking to purchase a Honda. More

On March 7, 2011, I purchased a new Honda from Dobbs Honda in Tucson. This is my second Honda leased from Dobbs and my dealership experience certainly exceeded expectations. The sales associate, Pet Honda in Tucson. This is my second Honda leased from Dobbs and my dealership experience certainly exceeded expectations. The sales associate, Peter Ta, was totally professional. Following the sale, Mr. Ta followed up with a telephone call and written letter to make sure I was satified with the sale. This is very unusual to have such follow-up after the deal is over. Most car dealers never have the time nor the professionalism to follow-up the way Dobbs demonstrated. I will use Dobbs Honda again. Honda is a good value/brand. The Dobbs Sales Team did an excellent job selling the Honda brand. Thanks. John Pendleton More

Dobbs Honda along with Mitch Jones have serviced my 2004 Honda for years now I have purchased a 2011 and keeping my 2004 because of all the expertise and care given by Mitch..the technician"s all those inv Honda for years now I have purchased a 2011 and keeping my 2004 because of all the expertise and care given by Mitch..the technician"s all those involved I can use it as my run around vehicle in Tucson...I work round trip 240 miles from home and sometimes three to four times a week so I have complete confidence and peace of mind that my cars are totally safe and ready to hit the road when need be. Thank you Dobbs for the employees mentioned above including Ardis and Jodee for their helpfulness.promptness,kindness,knowledge and wisdom in making Dobbs the GREAT PLACE IT IS and has been. More

Shaun had excellent customer service from start to finish. Shaun went over the recommended services required by the manufacturer. Shaun was genuinely concerned about me and the service done to my ve finish. Shaun went over the recommended services required by the manufacturer. Shaun was genuinely concerned about me and the service done to my vehicle. I would recommend Shaun and the staff at Dobbs Honda to all my friends and family. More

The experience my husband and I had at Dobbs was extremely pleasant. We already had the car picked out by shopping around on line at several dealers for a week. Dobbs had the best deal on what we extremely pleasant. We already had the car picked out by shopping around on line at several dealers for a week. Dobbs had the best deal on what we were looking for. We found the car immediately and had to go FIND a salesman. Martin was very helpful in telling us about the history of the car and was very informative. We test drove it and while we were driving, we got to know each other and he was very friendly and personable. He answered all my questions about the safety features. We told him we wanted it and while they were finding us financing, he came out every 5 minutes to let us know what was going on and just to talk. It only took about 35-40 minutes. Then we went to the finance guy and that only took about 45 minutes. Don't remember his name but he also was very friendly and personable. He tried very hard to get our car payment to where we told him when we first walked in. There were no hard sales pitches by anyone. We didn't feel pressured at any time. We actually put less down than we expected. They cleaned and buffed the car for us and filled up the gas tank. It was beautiful. Overall the experience was extremely pleasant and it felt like I did business with someone in my family!! I can't remember ever buying a car being so pleasant and fast. I would recommend them highly. More

Jeff DeWald was a great person to work with. My car was perfect and done on time. Very helpful and recommended things I needed but wasn't pushy. Very friendly staff at the dealership. Work done as promis perfect and done on time. Very helpful and recommended things I needed but wasn't pushy. Very friendly staff at the dealership. Work done as promised. Would definitely return to have them work on my car and will always ask for Jeff DeWald More