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AutoNation Hyundai Columbus - Service Center
Columbus, GA
237 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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237 Reviews of AutoNation Hyundai Columbus - Service Center
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February 01, 2023
AutoNation Hyundai has consistently provided great service. Justin Brown has been my advisor and I can't state enough how excellent he has been to me. Communication is good, the service work has been service. Justin Brown has been my advisor and I can't state enough how excellent he has been to me. Communication is good, the service work has been great, and the work has been completed quickly each time. More
by wsbucker
Employees Worked With
Justin Brown
January 30, 2023
Scheduled appointment for early morning. Arrived a little early, there were staff there ready for us! Car was serviced in less than an hour!! Awesome job!! Arrived a little early, there were staff there ready for us! Car was serviced in less than an hour!! Awesome job!! More
by auroars04
Employees Worked With
Courtney Moffett
January 11, 2023
For the service department: Front desk staff was friendly and courteous. Drop-off was easy and efficient. For the repairs, I'm wondering if the store's general manager knows that the service department is pe and courteous. Drop-off was easy and efficient. For the repairs, I'm wondering if the store's general manager knows that the service department is performing tire repairs that are non-compliant with the National Highway Traffic Safety Administration. There was a nail in my tire. By NHTSA standards, a proper repair includes a plug and a patch, but the service department only plugged the tire. They then charged $35 for the sub-standard band-aid. A plug kit from Wal-mart is $9.99 and provides materials for 5 hole repairs. A safety seal kit that includes a seal with a plug attached can be purchased for $16 to $20 and includes enough materials to plug 24 holes. The service department is also attempting to charge $100 for an SD Card for map updates that can be purchased on the Hyundai website for $25 plus shipping. The SD card comes pre-loaded with the necessary files to update the vehicles navigation system. When my wife went to pick up the car (I am at work) the staff teamed up on her and bullied her into paying for the sub-standard "repairs", refusing to even discuss the lack of merit their lack luster policy held. Save your headaches, safety, and money. If you need a repair, go somewhere else! More
by Frank42
Employees Worked With
Justin
December 29, 2022
Although I did not originally purchase my vehicle here, I am treated like I did. Ms. Moffett kept me informed of progress and pricing throughout my recent visit. It was an extra treat to get back into the am treated like I did. Ms. Moffett kept me informed of progress and pricing throughout my recent visit. It was an extra treat to get back into the driver's seat and realize the dash had been cleaned and dusted. More
by Veronica W
Employees Worked With
A. Moffett
