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AutoNation Hyundai Hilton Head

Hardeeville, SC

4.6
1,793 Reviews
Call Dealership (844) 534-9135
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51 Auto Mall Blvd

Hardeeville, SC

29927

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1,793 Reviews of AutoNation Hyundai Hilton Head

November 17, 2023

Tim Balch at AutoNation was helpful and friendly. He listened to what I needed and stayed within my budget. He spent a lot of time looking at pre-owned vehicles and took us for a test drive. I hig More

by jennfudal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Balch
Report | Print
Nov 18, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Hyundai Hilton Head and we hope to be of service again in the future.

Helpful
November 14, 2023

My service advisor was friendly and helpful and VERY responsive when communicating the status of the work. More

by Dadio54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Spinola
Report | Print
Nov 15, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Helpful
November 11, 2023

Nathaniel was fantastic to work with. Would recommend him to anyone interested in buying at Hyundai. More

by Happy customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Beaver
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Nov 13, 2023 -

AutoNation Hyundai Hilton Head responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
November 10, 2023

Excellent, The salesman, Timothy Balch, was exceptional. He got us what we wanted and you should be proud of his service to us. He should be the salesman of the month and should get a large raise, he is th More

by The Peytons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Balch
Report | Print
Nov 10, 2023 -

The Peytons responded

THANK YOU FOR OUR NEW TUCSON !! WE LOVE IT !

Nov 10, 2023 -

The Peytons responded

HYUNDAI TUCSON is our favorite vehicle ever

Helpful
November 09, 2023

Very courteous and prompt service with clear explanation of service provided and recommendations for future service More

by sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Nov 11, 2023 -

AutoNation Hyundai Hilton Head responded

Hello Sara, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Hyundai Hilton Head and we hope to be of service again in the future.

Helpful
November 03, 2023

Worst experience in 35 years buying new cars. Dishonest bait and switch operation, tried to tack on $2K of mystery charges at closing after we agreed on a price. They do the "Secret Manager" back More

by RAS61
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Misty Hutchinson
Report | Print
Nov 06, 2023 -

AutoNation Hyundai Hilton Head responded

Hi there, we regret to hear about your experience with us and completely understand your frustration. If you are willing to give us another chance, Please call 910-483-1234, press zero, and ask to speak with one of our sales managers, Brian, Kevin, Lorenzo, or Tyson, so we can understand your situation better in order to try and turn your experience around.

Nov 06, 2023 -

RAS61 responded

What would be the point of talking to one of your managers, one was smack in the middle of your deceptive bait and switch at the dealership? Speaking of deception, you told me that Hyundai makes you add these items to the auto, I doubt that very much and say this is a blatant lie - if so why wouldn't they be installed at the factory or be included on the sticker? I have an inquiry in on this to Hyundai's corporate offices, I'll update later if I can with the facts. You have no appreciation of your customers, even those buying a $66K luxury auto, they're just sheep to be led to the slaughter. We had an agreement on the price ahead of time for a straight, simple cash sale , and you pulled the rug out at the last minute. I had my bank transfer funds for payment, my insurance agency stand by for a binder, drove 3 hours round trip, and waisted a half day of my valuable time to be subjected to a smoke and mirror act. If you wanted $2K over list price for this auto, fine, just be honest about it and let the consumer decide instead of hiding it in with empty nonsense. Hyundai currently has a $2k Bonus offer to owners of competing luxury brands to try a Genesis, I own 2 cars on the list, and you think this treatment will get folks to switch? And to top it off, my daughter is graduating college in the spring and we plan to buy her a new car as a present. Her first choice was a GV70, so you would have had that sale too. I can fortunately buy any car on the market I want and don't play games or do business with deceitful people, so you can keep your autos thank you! UPDATE: I checked with Hyundai Corporate and they do not require or mandate their Genesis dealers add these extras, so this was just a lie as I suspected.

Helpful
November 02, 2023

Great experience, Misty went out of her way to get things done. Took longer than I anticipated to get the car, but overall it was worth it. More

by alexandra.barnes
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Misty
Report | Print
Nov 04, 2023 -

AutoNation Hyundai Hilton Head responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

Helpful
October 30, 2023

The facility is so clean and nice. Every time I take the car in for service everyone is so friendly. My service advisor Bret Adelman is so nice, friendly and professional and gives gre More

by TiAshiamit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Adelman
Report | Print
Nov 02, 2023 -

AutoNation Hyundai Hilton Head responded

Thanks so much for the warm recommendation of the team here at AutoNation Hyundai Hilton Head. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
October 27, 2023

I appreciated the quick review of items to be addressed. Once started, vehicle was done thoroughly and quickly. More

by agenergy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guy with dark hair
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Oct 29, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
October 26, 2023

Friendly and efficient. Worked fast on the car. I would recommend them to anyone anytime. More

by SUGRMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do, not, remember
Report | Print
Oct 29, 2023 -

AutoNation Hyundai Hilton Head responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
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