Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

AutoNation Hyundai O’Hare

Des Plaines, IL

Overview
Reviews
Vehicles
4.5
903 Reviews
Call Dealership (855) 424-9093
View Awards

1509 S River Rd

Des Plaines, IL

60018

Directions

By Type

Showing 903 reviews

November 30, 2023

Came in to test drive and possibly purchase a new vehicle the day before Thanksgiving around 3:00 in the afternoon. By 7:00pm I had a new 2024 Kona in my driveway. The salesperson (Al) and finance person (To More

by robertzasada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anatoly Pukhovich, Thomas Peterson
Report | Print
Dec 02, 2023 -

AutoNation Hyundai O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
November 29, 2023

Good customer service and time for service is weary fast and good mechanic team and weary friendly More

by EKREM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lecey
Report | Print
Dec 01, 2023 -

AutoNation Hyundai O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
November 29, 2023

Rarely on time. Appt at 0930 for oil change. Left at 1230. Unacceptable wait time. More

by Cmoyerrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
Report | Print
Dec 01, 2023 -

AutoNation Hyundai O’Hare responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (847) 346-0144 to discuss what we can do to help.

Helpful
November 28, 2023

Darren Conwell is awesome! We bought 3 cars from him over the years and he is very honest. More

by ejohns4833
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Conwell
Report | Print
Nov 30, 2023 -

AutoNation Hyundai O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful 1
November 20, 2023

service was fast and thorough in and out in no time (warranty claim) bad headlight More

by chucks limited
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michaele houston
Report | Print
Nov 22, 2023 -

AutoNation Hyundai O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Helpful
November 18, 2023

Came in for a recall and check engine light. No guarantee recall was completed. Got a lot of talk on engine light. Did not want to release my auto to me after miscommunications. More

by Frustrated!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
Report | Print
Nov 21, 2023 -

AutoNation Hyundai O’Hare responded

Hi, we are deeply disappointed by your experience at AutoNation Hyundai O'Hare. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (847) 346-0144 to discuss what we can do to help.

Helpful
November 17, 2023

Everything went as smooth as possible,no complaints. Great customer service, time given for pickup was within 5 minutes, thanks. More

by Spurs77777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Nov 20, 2023 -

AutoNation Hyundai O’Hare responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Helpful
November 13, 2023

I like this place because they have good service and do excellent work. I recommend. More

by rickycortez32
Recommend Dealer
Yes
Employees Worked With
Randy
Report | Print
Nov 16, 2023 -

AutoNation Hyundai O’Hare responded

HI, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Hyundai O'Hare and we hope to be of service again in the future.

Helpful
November 13, 2023

The Gentlemen in service appear to be looking out for the customer, by asking the right questions. These questions may have saved me some money on my engine, just in time. While I had issues with the call ce More

by royboy969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Kyle
Report | Print
Nov 16, 2023 -

AutoNation Hyundai O’Hare responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (847) 346-0144. We hope to hear from you.

Helpful
November 08, 2023

Everyone’s friendly and professional. I love the improvements they made to the dealership, makes waiting an easy experience More

by william h.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am sorry I forgot his name, but he was very friendly and professional
Report | Print
Nov 11, 2023 -

AutoNation Hyundai O’Hare responded

Hi William, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Hyundai O'Hare. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
1
2
3
4
...
91