Peacock Hyundai Savannah - Service Center

I brought my Kona in because the paint on the roof molding what’s flaking off. The staff was courteous and polite. They ordered a new piece of molding and advise me they would call me when it arrived molding what’s flaking off. The staff was courteous and polite. They ordered a new piece of molding and advise me they would call me when it arrived to schedule an appointment to have it installed, approximately three days. After a week had passed without hearing anything, I went back to the dealer to check the status. At that time they told me the part had come in and scheduled an appointment for the following week. On the appointment date, I drop the car off. Three hours later they called me and informed me that the piece of molding they received was not the right one for my car. I returned and picked my car up and was told they would call me when the correct part came in. More

I am on week 3 for a simple repair. I have been lied to and generally ignored. I have bought a Genesis and a Sonata from this dealership and I love both of the cars. I would love to buy I have been lied to and generally ignored. I have bought a Genesis and a Sonata from this dealership and I love both of the cars. I would love to buy a new Genesis, but refuse to because I would be subject to this useless incompetent service department. More

Good group of people. Love! my Kona Electric. Easy in and out, nice waiting environment. Love! my Kona Electric. Easy in and out, nice waiting environment. More

Nothing works here and they charge a fortune for it . Only bright spot is Melissa who is fantastic. Had to wait for 3 weeks to get an appointment for recall . Brought car inMo day am and it wasn’t ready Only bright spot is Melissa who is fantastic. Had to wait for 3 weeks to get an appointment for recall . Brought car inMo day am and it wasn’t ready till Thursday at 4:30pm. Charged $106 for an oil change (using a coupon). The next day I got an ema advertising a $49 oil change from Auto Nation of Hilton Head , Really. Wanted to charge me $790 because an SRS light indicated we “may have” a problem. But had to pay just to make sure. So, 4 days for an overpriced oil change and recall ??? More

They do amazing work but very slow and lack communication skills, they kept my car over 3 months and I kept having to beg for updates. skills, they kept my car over 3 months and I kept having to beg for updates. More

We had an appointment at 10 for an oil change and we did arrive early. But it still took over 3 hrs to finish and get my truck back. Then there was a clear indication of grime by the hood. My truck wasn't s arrive early. But it still took over 3 hrs to finish and get my truck back. Then there was a clear indication of grime by the hood. My truck wasn't spectacular and amazingly clean, but it's upsetting seeing more dirt added to it. I had back surgery and unable to hand wash my truck, my husband works long hours and technically it's not his responsibility. At least my dirt wasn't noticable were this grime totally is. I kinda miss owning a Subaru they always washed my vehicle after an oil change. I'm thinking of trading my Santa Cruz in now, because I miss that kind of service. More

Austin the sales person was great and listened to my concerns and very helpful with everything. He's great concerns and very helpful with everything. He's great More

I visited for the vehicle maintenance. They greeted me with smile and they were very kind. Their service was quicker than I expected. They greeted me with smile and they were very kind. Their service was quicker than I expected. More

My appointment was scheduled in advance. I received a timely reminder and it took a bit longer than I anticipated but everyone was polite. I received a timely reminder and it took a bit longer than I anticipated but everyone was polite. More

Wait time was fast they gave me all the information I needed and more I was very confident when leaving. needed and more I was very confident when leaving. More