AutoNation Nissan Tempe

Brian happened to follow up with us regarding our sale today and we were having problems with the battery, Brian offered to check out what warranty we might have if any on the battery before we spent any today and we were having problems with the battery, Brian offered to check out what warranty we might have if any on the battery before we spent any money. The car is a 1999 Nissan we have not had any issues so far besides the battery, we purchased on 10/31/10 and service was great, window tint was even replaced due to being too dark, the tint was great and we were not charged for this to be done. I also mentioned to Brian that the brakes seem to be grinding and we were going to get them inspected tomorrow and he said they can look at them next week as it is a safety issue and they can see what can be done as they should have about a year left on them. Overall the service I received was above par and the follow up so far as been great. I hope that continues! More

WOW! Best dealership I've ever dealt with. I'm very impressed to say the least. I've bought vehicles from a lot of dealerships and until now they were all the same. Nice as can be until you sign the pa impressed to say the least. I've bought vehicles from a lot of dealerships and until now they were all the same. Nice as can be until you sign the papers then they won't give you the time of day. I can honestly say that's not the case with Power Nissan and with salesman Steve Moggal. I had problems with the vehicle and assumed the worse. Being a used vehicle I didn't expect them to give me the time of day. The Power Nissan dealership and Steve Moggal went above and beyond anything I expected. They took care of the problems I had and made several follow up calls to me to make sure everything was good and I was happy. They didn't make any money spending time to help me and call me but they did it to make sure I was satisfied. I'll gladly do business with this dealership even if I have to pass up other dealerships to get there. Thank you Steve Moggal and Power Nissan for taking care of me before, during and more importantly, after the sale. More

Car advertised online did not have the features that the ad said it did when we got there. They did work with us to get us the missing equipment, but that was after we called them on it. The minivan was s ad said it did when we got there. They did work with us to get us the missing equipment, but that was after we called them on it. The minivan was supposed to be a CERTIFIED Nissan , but the air filter and oil were nasty when we checked them. The car was supposed to have had a complete overhaul to be certified and we felt like they hadn't done much to it at all to get it ready. The customer service was fair and the quality of work was poor. I would definitely go elsewhere next time. More

Went to negotiate a deal with this dealership, was told pricing everything was agreed upon by sales man, then was told to come in to make deal the pricing all changed by $1600 called GM of dealer Rick he pricing everything was agreed upon by sales man, then was told to come in to make deal the pricing all changed by $1600 called GM of dealer Rick he calls me says this is the price that I will never get a price as I was quoted..I purchased the car from avondale nissan for $1600 less then was given by Power Nissan.. Not happy with bait and switch, that is exactly what happened at this dealership!! Very poor customer service and poor communication between salesmen and managers.. They our full of alot of xx.. Do not waste your time buying from this dealership... More

My wife and I went to the dealership to look at a new Nissan Murano. The salesperson was quite knowledgeable about the Murano. The buying experience was quite pleasant. They gave us a fair price on ou Nissan Murano. The salesperson was quite knowledgeable about the Murano. The buying experience was quite pleasant. They gave us a fair price on our trade-in and we were in and out in about 4 hours. More

Worst dealership in Mesa. The sales staff is pushy, unfriendly, uninformed, and just plain rude. I came in for an appointment to talk about a 370z I had seen online, but when I showed the salesman I ha unfriendly, uninformed, and just plain rude. I came in for an appointment to talk about a 370z I had seen online, but when I showed the salesman I had scheduled time with was nowhere to be found. I asked the sales manager if I could speak to him, to which he replied, "Haven't seen him all day." Ok, whatever, "Is there anyone available who could show me around", I ask. He says "give me a minute", and I wait for around 15 minutes until someone shows up. (The dealership was empty btw. No customers.) The salesman who shows up knows next to nothing about the car, but claims to have sold 2 just yesterday. After 10 minutes of talking at me about things I didn't come there for ("So, will you be paying cash or financing") I left annoyed, and made a mental note never to stop in there again. Totally unprofessional. More

Cross threaded a lug nut and then would not fix it. Rude service advisor would not even look at the problem. Even called the service manager and told him the circumstances and had the receipts showing when service advisor would not even look at the problem. Even called the service manager and told him the circumstances and had the receipts showing when nissan had rotated my tires and then when they were taken off to change all tires. Two Thumbs down for these guys. More

I gave them a fairly good score because the one area they failed is not scored and that is trustworthiness. I bought a used car from them, it had a good price and rode pretty well. They tried to force me failed is not scored and that is trustworthiness. I bought a used car from them, it had a good price and rode pretty well. They tried to force me into a warranty that I now wish I had purchased. The problem within 2 months I found the following: The paint had faded on the car and only a good wax job made the car look nice, the rear window support arm was broke due to an accident (I never asked or was shown a carfax report - will never make that mistake again) I had to buy a new motor and arm to get it to work, had to replace the washer fluid tank because all the support connection were broke, I had to replace 10 missing bolts or screws for everything from the front bumper to the rear mud guards, and best yet, the engine blew a gasket and I spend $1.7k to have the engine repaired. I take some of the blame but I expected a replicable dealer to be selling cars in good working order and that they would have repair the little issues. Live and learn, don't let them pull this on you. More

I test drive a vehicle on a Friday afternoon. Went home, did some research, and decided to buy. I contacted Luis first thing in the morning. We agreed to a price and he asked me to come in. He told me someo did some research, and decided to buy. I contacted Luis first thing in the morning. We agreed to a price and he asked me to come in. He told me someone else was there looking at the car, but that he would tell them it was sold. He also spoke with his manager and he agreed. By the time I arrive, they've sold the vehicle to someone else. They tried to pass another vehicle off on me, ut it wasn't even close to what I wanted. They even called my wife and were rude to her. Stay away from this dealership. You can get the same prices at other dealerships in the valley, and not have to deal with dishonest salesmen. More