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AutoNation Subaru Roseville
Roseville, CA
928 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 23, 2021
Everyone was friendly and kind. They answered all of my questions. They were efficient and knowledgeable. The entire experience was very positive!!!! I am glad that I purchased this Subaru. questions. They were efficient and knowledgeable. The entire experience was very positive!!!! I am glad that I purchased this Subaru. More
by mhcrosstrek
Employees Worked With
Maria, and there was another woman in finance
Helpful July 23, 2021
Cody P is a great service writer. He cares about his customers. He handles the job as quick as possible when customers are waiting for their vehicles. customers. He handles the job as quick as possible when customers are waiting for their vehicles. More
by kim.niccoli
Employees Worked With
Cody Pickinpaugh
July 23, 2021
This dealership is sexist. The managers and Gm have no sense of professionalism or accountability. A letter to the headquarters was the only reason. They assisted me. The Gm, resolution was, either pay fo sense of professionalism or accountability. A letter to the headquarters was the only reason. They assisted me. The Gm, resolution was, either pay for the car or the deal is canceled. Keep in mind I signed for the car so there for I have 10 days to cancel the contract if financing did not go through which it did. To the GM if you're going to threat to cancel a contract please know the right protocols. That too was brought up to corporate for review. God bless More
by Le.linda.84
Employees Worked With
Freedom Moore, Nelson, Kushan, Justin Connelly Zen seniuk,
July 22, 2021
Always so kind and professional. Communication during service great. Service perfect and waiting area very quiet, clean and comfortable. Wonderful having the same service person. service great. Service perfect and waiting area very quiet, clean and comfortable. Wonderful having the same service person. More
by alice.west
Employees Worked With
Cody Pickinpaugh
July 22, 2021
I bought my Outback in 2015. Every experience with Auto Nation has been outstanding. The quality of service is second to none, and their staff is professional and knowledgeable. Nation has been outstanding. The quality of service is second to none, and their staff is professional and knowledgeable. More
by larryboehm
Employees Worked With
Jeremy, Cody, Jenna
July 22, 2021
I have had my car in twice for a hesitation problem at slow speeds and it still is not fixed. It should have been given a test drive at a slow speed to feel the jerky, hesitation as you slow down . slow speeds and it still is not fixed. It should have been given a test drive at a slow speed to feel the jerky, hesitation as you slow down . More
by Oscar
Employees Worked With
Raj I like Raj, but need the problem fixed. Is it a danger?
July 22, 2021
I had the best experience purchasing a vehicle at this dealership. Our salesperson, Zen, was wonderful. He was very knowledgeable of the vehicle I wanted to purchase, and took his time explaining all the dealership. Our salesperson, Zen, was wonderful. He was very knowledgeable of the vehicle I wanted to purchase, and took his time explaining all the features, and patiently answered all my questions! I didn’t feel pressured to buy a car whatsoever, but felt great about purchasing it when I was ready. I have never had a pleasant experience with buying a car in the past, until this most recent purchase. I highly recommend Zen, if purchasing a vehicle at this dealership! More
by Tracy H.
Employees Worked With
Zen
March 14, 2008
Absolutely horrible service. This is the second time the office service representatives have lied to my face about the progress of the service work, and allowed me to sit in the waiting room for over 10 hou office service representatives have lied to my face about the progress of the service work, and allowed me to sit in the waiting room for over 10 hours. Do not bring your subaru here. If you check the Better Business Bureau you will see they have an unsatisfactory record due to complaints about service and are not even accredited by the BBB. That should speak for itself. More
by subaruowner
Employees Worked With
Drew and others
