AutoNation Subaru Scottsdale

Took my car for its regular oil change. I was greeted by a friendly advisor and they were quick and efficient. I love that they show you pictures and videos of what they’re doing. I was greeted by a friendly advisor and they were quick and efficient. I love that they show you pictures and videos of what they’re doing. More

Brought in my Crosstrek with the complaint of a noise coming from the dash area that is noticeable when the cabin is quiet. To me it seemed like it might be related to the from HVAC motor. The motor was coming from the dash area that is noticeable when the cabin is quiet. To me it seemed like it might be related to the from HVAC motor. The motor was replaced under my extended warranty that included a $100 deductible. Unfortunately, the noise is still there. A complete waste of my time and money. This is my first bad experience at this dealership in 10+ year long relationship. Extremely disappointing to have to go back with the same complaint. More

Customer service was great. Very responsive and kept us informed. Joel was fantastic! The service was fast and efficient. Very responsive and kept us informed. Joel was fantastic! The service was fast and efficient. More

I've purchased 16 cars from this dealership over the last 35 years. They never let me down. Super knowledgeable about all the options and the pricing is great. From sales, to financial, to service, they cov 35 years. They never let me down. Super knowledgeable about all the options and the pricing is great. From sales, to financial, to service, they cover everything for the life of your car until you trade it in for the newest awesome Subaru! More

I've never had such a great experience buying a car. Salesman, James Taylor and his manager Tracy Throne were so patient, professional and helpful. Sofia Faussette, CFS Director was great. I loved my ex Salesman, James Taylor and his manager Tracy Throne were so patient, professional and helpful. Sofia Faussette, CFS Director was great. I loved my experience with this team. I will refer Subaru Autonation to anyone looking for a automobile. Jewel Sikes More

We were taken in early, in and out quickly, pictures of the inspection provided, car washed, all good the inspection provided, car washed, all good More

Working out a purchase was fast and fair. My first online auto purchase went without any late surprises. The car was as promised and ready to go. My first online auto purchase went without any late surprises. The car was as promised and ready to go. More

I came in for an oil change and was greeted promptly by a representative who took all my information, showed me the waiting area and an hour later I was out the door! No hassle, just great service! representative who took all my information, showed me the waiting area and an hour later I was out the door! No hassle, just great service! More

Every time I get my Subaru serviced here the communication is excellent. The time of the service is quick and I’m always offered a better discount than the one I got in the mail. Top notch! communication is excellent. The time of the service is quick and I’m always offered a better discount than the one I got in the mail. Top notch! More

I had a very disappointing experience with this dealership, specifically with a salesperson named TJ. He was calling and messaging me all week pushing a specific car, and we scheduled an appointmen dealership, specifically with a salesperson named TJ. He was calling and messaging me all week pushing a specific car, and we scheduled an appointment for me to come in and see it. When I showed up, there was zero communication from him. No heads-up, no explanation, nothing. He already knew the car had been sold to someone else and still let me come in wasting my time. That’s extremely unprofessional and shows a lack of respect for customers. If you’re going to aggressively follow up and pressure someone all week, the least you can do is communicate honestly. This experience alone makes me question how this dealership operates overall. I would not recommend working with TJ based on this experience. More