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AutoNation Toyota Arapahoe - Service Center

Centennial, CO

4.7
1,761 Reviews

1,761 Reviews of AutoNation Toyota Arapahoe - Service Center

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August 16, 2021

Great service and the work is done right and guaranteed. Done in timely manner. Phone and email communication is good too. Good place to get vehicle worked on. Genuine Toyota parts. More

by Doug W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Aug 19, 2021 -

AutoNation Toyota Arapahoe responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 16, 2021

Thorough efficient timely professional and reasonable. Feel safe with their check on my vehicles. Only down is how far out they are booked. More

by Pjvallarta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Aug 19, 2021 -

AutoNation Toyota Arapahoe responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 15, 2021

Always a pleasant experience getting my car serviced at Toyota. Everyone is friendly respectful and knowledgeable. I know my car and I are in good hands. More

by TK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jezeriaha
Aug 19, 2021 -

AutoNation Toyota Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 13, 2021

I would recommend the Arapahoe Toyota dealership in centennial, Colorado to anyone with car needs. Everyone I had contact with, especially Anthony, was respectful, courteous, knowledgeable and pleasant More

by Nmr121883
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ray, Chris Ledbetter, J Ledbetter, supervisor Pat
Aug 19, 2021 -

AutoNation Toyota Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 12, 2021

The process was quick and easy for my maintenance appointment. Rep Blake answered all questions. More

by fdero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake
Aug 19, 2021 -

AutoNation Toyota Arapahoe responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2021

Service department is efficient and honest. Took my Avalon in for maintenance and they performed exactly what was needed and did not add unnecessary products or care. And there was an opportunity for t More

by Judybmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
Aug 19, 2021 -

AutoNation Toyota Arapahoe responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2021

Door handle fell off, no one returned my call, had to go in and make appt. then stand in line to order part. Didn't think that was my responsibility. Very slow at parts counter. More

by kuptzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember
Aug 19, 2021 -

AutoNation Toyota Arapahoe responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Arapahoe take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to us. We would appreciate the chance to turn your experience around.

August 11, 2021

I bought my GMC Acadia Limited about 6 months ago. Bought a maintenance plan. First oil change was a disaster. Second oil change was a much better experience but still frustrating. Service people walking aro More

by Jimmie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cannot remember
Aug 17, 2021 -

AutoNation Toyota Arapahoe responded

Hi Jimmie, we appreciate you taking the time to respond. The staff at AutoNation Toyota Arapahoe take our reviews very seriously. If you are willing, please call our General Manager at (303) 578-6111 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

August 11, 2021

Great people. Honest, helpful and so kind. I wouldn't go anywhere else. The service department was great at keeping contact while working on my car. More

by dafairlamb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember names, but worked with a couple.
Aug 17, 2021 -

AutoNation Toyota Arapahoe responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2021

Easy to schedule and the service provided was quick and efficient. Car was done in the expected timeframe and I had no waiting for pickup or drop-off. More

by heidegarrigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
n/A
Aug 19, 2021 -

AutoNation Toyota Arapahoe responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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