AutoNation Toyota Leesburg
Leesburg, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
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Mohammad was terrific! He went the extra mile to assist. He is very friendly and knowledgeable. After my purchase he followed up to see how everything was going with my purchased. I am very happy and impres He is very friendly and knowledgeable. After my purchase he followed up to see how everything was going with my purchased. I am very happy and impressed with his service! More
This is my first time using auto nation, and I was greeted with friendliness and such an excellent service that I didn’t know what I was doing before. I will be going back to them from now on with my greeted with friendliness and such an excellent service that I didn’t know what I was doing before. I will be going back to them from now on with my Toyota Tacoma. I felt like I was getting good hands More
Had an 8am appointment for service, ie- oil change, rotate tires....Service on my vehicle was fine, no issues there, my issues are with the service desk itself. My vehicle was returned from the service rotate tires....Service on my vehicle was fine, no issues there, my issues are with the service desk itself. My vehicle was returned from the service bays at 930am, again, no issue there other than the fact that it was ready, and so was I to get to work. BUT, I had to go back to the service desk and inquire if my truck was ready or not at 1015am, yes 45 minutes later...not acceptable in my opinion to have to wait 45 minutes after my truck was ready. I literally sat 15' from the service desk, so my observation was clear that they were NOT overly busy and NOT understaffed due to the "pandemic". What I did notice though was that while they had 4 service advisors available to check me out, I had to be called upon by the 1 that checked me in...while 2 other service advisors were literally surfing the web and 1 was on the phone. This does not feel like good customer service at all nor does it feel like the Service advisor supervisor has a good system of getting the "waiters" out of there in timely manner. Will not return, nor will I purchase a much needed new vehicle for a family member right now. More
I have been with this dealership for 14 years. Have always had excellent service. Never had a problem because of their service. My service rep for my new car is Bryan. He is very friendly and warns me always had excellent service. Never had a problem because of their service. My service rep for my new car is Bryan. He is very friendly and warns me when I may have a longer wait because of Covid and the labor shortage. The facility is very organized and clean. More
I want to let you know that I appreciate all that your staff did in making my experience with the dealership very satisfying. I traded in my vehicle and purchased a vehicle from your used car inventory o staff did in making my experience with the dealership very satisfying. I traded in my vehicle and purchased a vehicle from your used car inventory on Tuesday, January 25. More