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AutoNation Toyota Scion Mall of Georgia

3505 Buford Drive, Buford, Georgia 30519
Sales: (678) 482-9990

Makes: Scion|Service Center|Toyota
 
Good
75% Recommend

Overall Rating 4

82 Lifetime Reviews

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AutoNation Toyota Scion Mall of Georgia
82 Lifetime Reviews
AutoNation Toyota Scion Mall of Georgia Info
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Reason For Visit
Sales (New)

"COMPLETE LIARS "

talked to a salesgirl on the phone, and i explained that i live at least 2 hours away. she swore up and down that they had what i was looking for and she would get my price, no problems. she even went so far as to tell me that if she couldn't get the job done she would fill the tank of my truck for my long distance travel. so i got my sister to take time away from her family to go with me to get my new car. well as soon as we got there the story changed, this crazy woman acted like she hadn't even talked to me, and needless to say there was no deal or any gas as promised. it sure is funny what people can get away with. the only way to stop these unprofessional actions is to quit doing business with these kinds of people. believe me i learned my lesson. after 40 years of dealing with pros i will never go back there.

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tysha


Reason For Visit
Sales (Used)

"JERKS!!!!!!!!!"

WE bought a used car from the dealer, who started out nice. 20 miles down the road the car overheats and we call the dealer. They tow the vehicle and refund our money for the vehicle, which was nice. However, I go to get my check back and they accuse US of breaking the car Mike Beltran was very rude to my wife, WHO WORKS FOR AN ATTORNEY. I will never deal with them again, and quite frankly I feel the need to hang out at the dealership for a day or so and let potential customers know how the attitude of the place changes after you buy a car from them.

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Employees dealt with

Mike Beltran


Reason For Visit
Service

"Great experience"

This dealer is very busy, but when I called on a Thursday afternoon with no AC they said I could drop it off any time. They called me after 2 hours of dropping it off with what the problem was. They had to order the part and said it would ready by the end of Friday. They called me at around 11AM on Friday saying it was all set. Overall for my first experience I was pleased.

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Employees dealt with

Janin


Reason For Visit
Sales (New)

"Roben Harris was a great salesperson. He knew about the..."

Roben Harris was a great salesperson. He knew about the car features and details. He was very good through the sales process and the sales manager Justin as we'll. After the purchase was complete, Roben noticed bubbles in the tint on two windows, so the tint was redone during the clean-up process. I am very happy with the purchase and process. Thanks to Roben! Shannon Scoggins

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Robin Harris


Reason For Visit
Service

"Brought my car into this dealership years ago. Car was..."

Brought my car into this dealership years ago. Car was totaled years ago. They send junk mail to me once a week. I have contacted them several times requesting to be removed. They refuse. This is how this dealership does business. They have to harass people with junk mail. I would never buy a vehicle from here or ever take a car in for service to this dealership.

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Reason For Visit
Sales (New)

"I had to do most of my interacting with dealerships..."

I had to do most of my interacting with dealerships through email due to my job and often having to travel for work. Micheal Eubanks emailed me and gave me an excellent quote. I really appreciated Michael sticking to my preferred method of contact. Many other dealers called me by phone and missed out because of it. Michael made himself immediately available in order for me to come in for a test drive. This was wonderful for me because due to my travels I had very limited time to test drive vehicles. I told him I would be test driving several different makes and models before I would be making a final decision. I told him that if I chose to buy a Toyota that I would most certainly buy it from him as long as he had the right price. He let me know that they would match their competitors reasonable prices. Michael gave me several days to get all of my test drives out of the way before contacting me again. I cannot express how much I appreciate his patience in letting me choose which vehicle I wanted to purchase. When I decided I did in fact want to go with a 2013 Toyota Corolla I asked Michael if he could get the price down just a little lower and he did! I went in that very day and drove my new car directly off of the lot. I was able to get the monthly payment that I wanted without any hassle whatsoever. I did lots of research and believe that I got a very fair price. Andree in finance was also wonderful, he explained in great detail all of my options as far as warranties and extended warranties would go and never pressured me once. For a young woman that did most of the shopping and negotiating by myself I really felt like they treated me wonderfully and equally and never once felt like I was being taken advantage of. Some of the other dealerships I visited were very forceful and tried to keep me there until I would agree to by a car, it was awful. I am so thankful that had such a good experience at Autonation and now know that it is not the same everywhere. I would highly recommend this dealership to others and I even asked Michael for extra business cards because he did such a great job.

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Employees dealt with

Michael Eubanks, Andree in Finance


Reason For Visit
Sales (Used)

"Clara Ramirez with Toyota is a great sales person! She is..."

Clara Ramirez with Toyota is a great sales person! She is very understanding and whats the best car that fits your price needs. I would highly recommend her.

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Employees dealt with

Clara Ramirez


Reason For Visit
Sales (New)

"Our neighbor steered us to David Ayers, Internet Sales at..."

Our neighbor steered us to David Ayers, Internet Sales at Team Toyota Mall of Georgia. We had already identified the make, model and color, but not the trim package. Ended up getting a Toyota Highlander Limited, totally loaded. Had researched the price extensively. Team Toyota's pricing was very fair. They also paid us a very fair price for our ten-year-old Nissan Quest, which had considerable deferred maintenance. David was very friendly, helpful and cooperative. My wife and I do not exactly enjoy car shopping, but David Ayers and Team Toyota/AutoNation made the purchase and the trade-in rather stress-free. Dealer and state Department of Revenue are still processing the 6.5% tag registration fee. Hopefully, that will be completed without any delays or hitches.

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Employees dealt with

David Ayers,


Reason For Visit
Sales (New)

"If you are looking for a new or used vehicle, this is the..."

If you are looking for a new or used vehicle, this is the place to go. Harley Wyman went out of his way to find the 4Runner I wanted. He listened to my needs and found the exact car I wanted in a very timely manner. Throughout the sales process, he was an advocate. He made sure that I was a satisfied customer before and after the sale. The finance manager, Leslie Finklea was also very helpful with customer service in mind. I highly recommend Team Toyota Mall of Georgia. They make the car buying experience a very pleasant one.

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Employees dealt with

Harley Wyman, Leslie Finklea


Reason For Visit
Sales (New)

"We did our homework and new what we wanted and how much..."

We did our homework and new what we wanted and how much we wanted to pay for it. Jimi made it happen. We love our new Camry SE. Wonderful experience, great staff. Thanks Jimi for all your help.

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Jimi
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