I was negotiating a Toyota with one of their salesmen. I clearly specified all of the specification when requesting my quote. He then agreed to a price and provided me with a VIN but did not provide the specifications. I repeated asked for the specs for which he never provided but did confirm the major specs I was requesting and clearly said they were included in the price quote.
Later, I received a note from their General Manager (Mike Williams) asking if he could assist with my dealing. I responded via e mail and also left a voicemail. He never responded personally, but had another associate (Joe Y'dunate) call me. Joe said he would investigate this entire matter. He later came back and said the vehicle quoted did not have the equipment I had specified. He said he clearly provided the VIN number. I then responded by saying yes, the VIN was provided, but the specifications were never identified. He then just apologized for the error.
In my opinion, this appears as a bait and switch salesman technique. BUYER BEWARE.
I Recommend This Dealer:
Michael Eubanks, Michael William and Joe Y'dunate
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