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AutoNation Toyota South Austin

Austin, TX

4.5
1,650 Reviews

4800 S I-35

Austin, TX

78745

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Showing 1,650 reviews

May 22, 2024

My experience at this dealership has been very good since the beginning. I would definitely recommend them to a friend. The service center is outstanding More

by badmftyrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain and Kieth
May 24, 2024 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 22, 2024

Awful. 2 days for oil change. i had to ask manager to top fluids before leaving More

by Jordanctaylor22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy, Joshua, Manager
May 24, 2024 -

AutoNation Toyota South Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.

May 22, 2024

I went yersterday to do my car maintenance schedule but I’m disappointed because they didn’t wash the car like in the other Toyota dealerships where have I done the maintenance before. More

by Neffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
May 24, 2024 -

AutoNation Toyota South Austin responded

Hi, thank you for bringing this matter to our attention. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (512) 518-6900.

May 19, 2024

I had an excellent experience from start to finish at AutoNation. Daniel P went above and beyond for me and you could tell he was trying really hard to help me get exactly what I was looking for. I’m ver More

by darwin.morales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Panayi
May 21, 2024 -

AutoNation Toyota South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 15, 2024

It took 5 hours to complete 2 recalls on my seatbelts and airbags. Appointment was at 7 am on May 14, 2024. I asked my service advisor Efrain for a status update via text message on 4 3/4 hours. I sent 2 tex More

by LariaFelter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The African American guy who brought me my car was great. I didn’t catch his name. Efrain was my service advisor who was not helpful with horrible customer service skills.
May 16, 2024 -

AutoNation Toyota South Austin responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.

May 15, 2024

I showed up a lil early to my service appointment. Had no issue waiting but I sat in my car for 40 minutes before anyone walked up to my car to ask me what I needed. Meanwhile you got 4 dudes just big More

by angelinaguerrero928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Higgins
May 16, 2024 -

AutoNation Toyota South Austin responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (512) 518-6900. We'd appreciate the chance to make your experience a positive one.

May 14, 2024

Mr. McKay, Eric Cruz and their were great to work with. They made my time here great and easy. I had a smooth transition from start to finish. I highly recommend this team! A++ More

by Mccoysteven
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. McKay and Eric Cruz
May 16, 2024 -

AutoNation Toyota South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. We appreciate your recommendation of AutoNation Toyota South Austin and we hope to be of service again in the future.

May 14, 2024

I brought my car in for scheduled maintenance. It was my first time in the service department. I was attended to quickly. Service only took about an hour. I waited in the customer lounge, which wa More

by ffwcsec
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
May 16, 2024 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 09, 2024

Great service. Very quickly and professional. Barry Isbell did a great work. 100% recommended. Good job good job good job More

by Isbellb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry
May 10, 2024 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 06, 2024

It was a great experience loved everything about it ! Would recommend to every person I know More

by Numberonegrandma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley
May 09, 2024 -

AutoNation Toyota South Austin responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!