AutoNation Toyota Spokane Valley - Service Center
Spokane Valley, WA
399 Reviews of AutoNation Toyota Spokane Valley - Service Center
Dealership is great BUT the service was poor. My partner and I both had appts..one at 1100 and one at 1120, with names of the service person to report. We arrived and were told we didn’t have a My partner and I both had appts..one at 1100 and one at 1120, with names of the service person to report. We arrived and were told we didn’t have any appts! I dealt with Matthew Keller, who, having a sense of customer service, worked me into the schedule. However, the person who my partner dealt with was rude, asking her if she had proof of an appt! She asked him if she could have come up with times and names off the top of her head...his response was curt, with no apology nor any attempt to better the situation! More
Always a great experience when I take my cars in for service. I have worked with Service Rep Matt Keller for 20 years. He is the best! He is always professional, helpful and makes sure I understand ev service. I have worked with Service Rep Matt Keller for 20 years. He is the best! He is always professional, helpful and makes sure I understand everything about the work being done. More
Always a pleasant experience! Our Service Rep, Dave Merkle, is a true professional and cares that I understand any maintenance done or required for my vehicle. It's a breath of fr Our Service Rep, Dave Merkle, is a true professional and cares that I understand any maintenance done or required for my vehicle. It's a breath of fresh air to experience great customer service, which Dave provides with every visit. More
Dealer did the job on time, our car was beautifully clean and all work was done well. AutoNation Toyota is the only place I take my place for work. and all work was done well. AutoNation Toyota is the only place I take my place for work. More
Very cortious, professional, proficient, and congenial. A pleasure to do business with. I would do business with them again. A pleasure to do business with. I would do business with them again. More