AutoNation Toyota Winter Park

Mr. Fernandez was helpful, friendly and knowledgeable. I like that he provided the information I needed without being pushy. I will definetly be back to this dealership. like that he provided the information I needed without being pushy. I will definetly be back to this dealership. More

We had a great experience at Courtesy Toyota. We did not feel pressured to make a decision we were not comfortable with and they were very professional and tried very hard to get us exactly what we wanted. feel pressured to make a decision we were not comfortable with and they were very professional and tried very hard to get us exactly what we wanted. We really love our new 2011 Sienna! More

I stressed for months knowing that I was going to do "car shopping". My husband and I must of looked at hundreds of Toyota Tundra's until we found the perfect one sitting in Courtesy Toyota in "car shopping". My husband and I must of looked at hundreds of Toyota Tundra's until we found the perfect one sitting in Courtesy Toyota in WinterPark. The saleslady that assisted us is named Jessica A Carrasco. I have never met a saleslady with so much patience, tolerance, and willingness to assist! We did not buy immediately because I wanted to make sure that we were obtaining the "the best deal". We must have called Jessica at least ten times with additional questions and went back to the dealer at least 3 times. After many opinions from friends, family, and other professional in the field, we came to the conclusion that the price-financing, options, and professionalism could not be beat. We are very happy that we purchased the Tundra and are looking forward to purchasing our Sienna or Sequoia at the end of this year. Needless to say, we will head straight to Jessica and her team at Courtesy Toyota in Winter Park. More

I've been buying cars for over 35 years. It's never been an enjoyable experience, just one of those things in life that you tolerate. That being said, my experience with Courtesy Toyota in Orlando, and par an enjoyable experience, just one of those things in life that you tolerate. That being said, my experience with Courtesy Toyota in Orlando, and particularly with my salesman, Bishoy Rezek, was the best car-buying experience I've ever had. He was polite, was not aggressive or overbearing, very informative, and when he didn't know the answer to a question, unlike so many salesmen who will xx you if they don't know, instead, Bishoy would be honest and say, "I don't know, but I'll find out for you." How refreshing! He single-handedly restored my faith in car salesmen. He made researching and buying my Prius a positive and fun and experience. Thank you, Boshoy!!! Jackie Cartwright Melbourne, FL More

A good experienc; the staff was very pleasant and we reached my price in a professional manner and I was treated respectfully. Good job Courtesy! reached my price in a professional manner and I was treated respectfully. Good job Courtesy! More

Al is a great person and a great sales man. I have bought many cars before and have never had such pleasant experience in doing so. He is very patient, never asked the wrong questions and was very honest eve many cars before and have never had such pleasant experience in doing so. He is very patient, never asked the wrong questions and was very honest even about his knowledge of the vehicle we purchased. I appreciate that instead of having someone trying to tell me just want I want to hear. Customer Service: The best at a car dealership. Al has excellent customer service. He is very friendly, patient and not pushy at all. We are looking to buy another Toyota and we will purchase it from Al no questions asked. Quality of Work: Even though I am aware this is a team effort, this whole thing started with Al and it ended with AL. Again his work and quality of work to us was excellent. Friendliness: We couldn't have had a friendlier person. I wish all of our past dealership experiences were like the one we had with AL. Al was friendly at ALL times no matter how the deal was going. We have lots of respect for AL. Overall Experience: Again I have bought/leased more than 13 cars now and not once have I had such great experience as I had with AL and this dealership. Normally I hate going through the process, but would repeat this again with AL. Price: We were very close to where we wanted to be, therefore I can't complain. The only thing that could have been better would have been free...wishful thinking I guess. Over all we are very happy customer. More

Buying our vehicles was really easy with Courtesy Toyota, Ken is an excellent salesman, personable and very knowledgeable about the vehicles. He and the Sales Team made the experience enjoyable and economica Ken is an excellent salesman, personable and very knowledgeable about the vehicles. He and the Sales Team made the experience enjoyable and economical. We went in for one vehicle and came out with two, a Tundra and a Camry!! They go out of their way to find the best vehicle for the best price. We will definitely use the Dealership and especially Ken Coffee again. More

We went to Winter Park Toyota looking to learn before we bought and that is exactly what happened. Renaud Peters met us in the parking lot and took us through Toyota 101 in regards hybrids and showed us th bought and that is exactly what happened. Renaud Peters met us in the parking lot and took us through Toyota 101 in regards hybrids and showed us the cars we asked about with patience and open information as we went through the product line. From the first discussion until the night we signed the paperwork and drove off the lot, Renaud was personable, informative and low pressure, with the type of rapport with us that helped to us to form a decision with comfort and confidence. This was how car buying should be, and we will certainly be back to do it again as the need dictates. The rest of the staff we worked with were both helpful and informative and during the closing process the manager we worked with was very helpful. More

After going to almost every Hybrid car dealer in the Orlando area, my wife and I were most impressed with the honesty and open dialogue that was created by your entire staff. Bob was a joy and blessing Orlando area, my wife and I were most impressed with the honesty and open dialogue that was created by your entire staff. Bob was a joy and blessing to meet and work with. He was very patient in discussing and explaining all the detailed questions we had. Unlike other dealer, we found that everything Bob told us was verifiable as we discovered from our research and discovery over time. All the other support staff were also very professional, friendly, and honest. I look forward to continued service with Courtesy as needed for our new Prius. This will be another test of the quality of your automotive maintenance staff and will determine whether I return to Courtesy Toyota for my next purchase. The last new car purchase we make here in Orlando had a good sales staff, but the service department left a lot to be desired. (Lost my maintenance record book, were not prompt in keeping with preset schedules, high turn-over employee rate, and would take much longer for regular service that I have ever experienced before (1-2 hrs per oil change). A person would wonder, "What on earth are they doing to my vehicle?) More

I have nothing but good things to say about the service I received starting from the moment I walked into this dealer. I visited 2 other dealers in my area and walked away feeling I was gonna get raked over received starting from the moment I walked into this dealer. I visited 2 other dealers in my area and walked away feeling I was gonna get raked over the coals. My Salesperson (Jessica C.) went well out of her way to make my experience the best ever. I was out of state with my family for the holidays and Ms.Carrasco delivered my car with keys tucked away in a gift box @ her expense & a big red bow on my wife's new Venza. These are the things that separate the customer service based dealer from the wallet jacking dealers. I'm pleased to say this dealer has a customer for life. As for the service department I drive by 2 Toyota dealers to get my wife's car serviced here. I can say I had no issues with any portion of my visit. They changed oil & filter & cleaned my car. I would recommend this dealer to anyone who is in the market for a new car or needs car serviced. Give Jessica C the opportunity to make you a great deal. More