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AutoNation Volvo Cars San Jose
San Jose, CA
385 Reviews
Being of the largest Volvo dealerships in Silicon Valley, AutoNation Volvo Cars San Jose is the premier destination for all new and pre-owned Volvo Cars and SUVs. Located on the west side of San Jose in the Loma Linda area, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Volvo Cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect new or pre-owned vehicle for you! Check out our website today, or visit our showroom in San Jose to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 385 reviews
April 23, 2026
Had a faulty download of Volvo's latest over-the-air software update. I got a message on the Volvo app that the download was successful, but it didn't take. It would continuously reboot and go blank. I software update. I got a message on the Volvo app that the download was successful, but it didn't take. It would continuously reboot and go blank. I couldn't control most of the vehicle functions, including HVAC, rear camera, radio and Sirrus XM. To reprogram the car the dealer charged a $311 "diagnostic fee" even though the car is under Volvo's Certified Pre-Owned extended warranty. Volvo Customer Care refused to consider a refund, saying it was a dealer issue. This is not the first problem I've had with this car and this dealer. I love how the car drives and looks, but I won't be buying another Volvo. Reddit is full of complaints about this software update, so it's not an uncommon issue. More
by S60 Owner
Employees Worked With
Cheyenne La Jeune
April 23, 2026
Yoon in AutoNation Volvo is a great dealer. He helped me to get my first XC40 and this time I got his help to replace it with XC60. The price negotiation was intense but finally we got good res He helped me to get my first XC40 and this time I got his help to replace it with XC60. The price negotiation was intense but finally we got good results. More
by huangyifu.ee
Employees Worked With
Yoon Chang Shin
April 14, 2026
The manager and the sale agent worked smoothly and correctly in my purchase of new EX30 PLUS. I had a great experience with them from started from online/email through sale office visit. correctly in my purchase of new EX30 PLUS. I had a great experience with them from started from online/email through sale office visit. More
by Z G
Employees Worked With
Joseph Narisetti, Rich (the manager)
April 11, 2026
I’ve been a loyal customer here for years, but my recent experience with my new electric EX30 was deeply disappointing. After my car mysteriously died and was towed in on a Monday morning, I didn’t receive experience with my new electric EX30 was deeply disappointing. After my car mysteriously died and was towed in on a Monday morning, I didn’t receive a check-in confirmation for two full days—and only after I called multiple times. Despite daily follow-ups, the car sat for a week before diagnostics even began. The initial check felt dismissive; they claimed the car was "fine" because it accepted a charge, ignoring the specific electrical fault I reported. After 18 days of back-and-forth, they concluded the issue was "not reproducible." While I appreciate the loaner car, the lack of proactivity and the length of time it took to reach a "no-fix" result makes me question returning. More
by igor.nekrestyanov
Employees Worked With
i do not want to point fingers
January 15, 2026
We are very disappointed with the service department service advisor given to us Cheyenne - We purchased a 2025 Volvo X90 in July 2025 —— after the 10,000 maintenance completed — December 2025 (check service advisor given to us Cheyenne - We purchased a 2025 Volvo X90 in July 2025 —— after the 10,000 maintenance completed — December 2025 (check engine light) issue — absolutely NO communication- car was taken in for service December 31, 2026 to see what the issue was —after we had to call Jan 3; 2026 find out what is the update - only told car needs a part on back order —— no loaner but was told by Cheyenne car was ok to drive —- today Jan 14,2026 still no communication—. Left several messages- More
by jesse
Employees Worked With
Cheyenne
January 14, 2026
Great customer service and every aspect of the service performed was explained in detail with costs known before the service was completed. performed was explained in detail with costs known before the service was completed. More
by keithculhane1
Employees Worked With
David Truong, Mark
