Autobahn BMW

Continuing Excellence We have received another excellent result from service on a BMW at Aurobahn. My 740Li had developed an idiosyncracy that was not related to all profil We have received another excellent result from service on a BMW at Aurobahn. My 740Li had developed an idiosyncracy that was not related to all profiles or keys. Both keys elicted the same problem with an electronic function on one profile, but not on the other. The service department were able to find and correct the flaw with the performance for that specific profile. There was one small hiccup. We were early for the routine oil change under warranty, but we asked to have it done while they had our vehicle. After picking the car up, the electonic issue was completely resolved, but the oil change indicator was still set for oil change in 1200 miles. We checked the paperwork from the service, and saw that the oil and filter change had been performed. We took the car back to the dealership and waited in the customer lounge while our car was driven into the service center to have the oil change indicator updated. It was returned to us with a car wash thrown in for good measure. More

Computer Alert Service Required Unexpected computer alert for service required on day runner lights malfunction. Immediately drove to Autobahn to have car checked by Service Advisor Unexpected computer alert for service required on day runner lights malfunction. Immediately drove to Autobahn to have car checked by Service Advisor, David Powell. David immediately assisted and car was examined and repaired while I waited in the lounge. Autobahn has readily assisted when problems occurred on the BMW. Very satisfied with service provided by David, ecstatic that he has returned to the Service Department as the lead. More

very professional I had an oil leak and contacted the service dept. Shelby Sheely give me an appointment the next day. Very satisfied with the service. Mark Brit I had an oil leak and contacted the service dept. Shelby Sheely give me an appointment the next day. Very satisfied with the service. Mark Britton assure me the problem will be fix in a timely manner. He was very professional and knowledgeable. Great experience. More

Great service Service accurate and quick. Advisor was knowledgeable and very professional. Went out of his way to make my experience exactly what I needed. Mark Bri Service accurate and quick. Advisor was knowledgeable and very professional. Went out of his way to make my experience exactly what I needed. Mark Britton is my advisor from now on. More

Easy, quick, no hassle. The appointment was quick and hassle free. Drop off and pick up were both handled in a timely manner. Service consultant kept me up to date on the n The appointment was quick and hassle free. Drop off and pick up were both handled in a timely manner. Service consultant kept me up to date on the necessary repairs. More

Recall work performed well. A recall on my 2012 X5 was performed along with some additional work. The jobs were done expertly and in one day. The dealership provided a loaner car A recall on my 2012 X5 was performed along with some additional work. The jobs were done expertly and in one day. The dealership provided a loaner car. My vehicle was returned washed and vacuumed out. All was done in about seven hours. Very impressed. More

Replace glove box door I brought my x3 in for warranty repair of the glovebox door. I was given a ride to and from work. Carla discovered the part is not repairable and also I brought my x3 in for warranty repair of the glovebox door. I was given a ride to and from work. Carla discovered the part is not repairable and also on back order for possibly a long period of time. My only comment is that maybe this could have been determined before i was taken to work so that I wouldn't have to take the time again in the future to bring the car back for the same reason. More

Everyone was very helpful. Employees were respectful and very helpful. I was in and out in no time and after they were done working on my car, they washed it very well and made Employees were respectful and very helpful. I was in and out in no time and after they were done working on my car, they washed it very well and made sure it was clean, which I thought was very cool of them. More

Safety recall for airbags. Brought the car in and less than Totally satisfied with service. Even took time to wash the vehicle. In and out on less than an hour. Barely had time to finish my complimentary coff Totally satisfied with service. Even took time to wash the vehicle. In and out on less than an hour. Barely had time to finish my complimentary coffee. More

NEW CAR MY SECOND CAR WITH THIS DEALER FIRST WITH VW AND KNOW WITH BMW. THE PROCESS BE GOOD BUT CAN BE FASTER I WAIT LONG TIME. MY SECOND CAR WITH THIS DEALER FIRST WITH VW AND KNOW WITH BMW. THE PROCESS BE GOOD BUT CAN BE FASTER I WAIT LONG TIME. More