Autobahn BMW

Service Everyone I came in contact with was friendly and helpful. Chris Stoker is incredible at his job. He is the reason I drive a BMW Everyone I came in contact with was friendly and helpful. Chris Stoker is incredible at his job. He is the reason I drive a BMW More

Love Fort Worth Autobahn I am treated first class each and every time I go there. People are always friendly but most of all, I trust all of them!! I am treated first class each and every time I go there. People are always friendly but most of all, I trust all of them!! More

Buying a BMW X5 David Lassiter was very professional. He listened to my needs and wants, then was able to find the exact car at another dealership. The car was deliv David Lassiter was very professional. He listened to my needs and wants, then was able to find the exact car at another dealership. The car was delivered within a day! More

Routine maintenance Always receive prompt and courteous attention. Sometimes, the call to pick up your car or the call reporting on the status of the maintenance issue i Always receive prompt and courteous attention. Sometimes, the call to pick up your car or the call reporting on the status of the maintenance issue is slow to come or very late in the day. More

Fast and efficient David Powell greeted me and we reviewed the issue we'd discussed on the phone. He gave me the timeline for diagnostics and returning my car and he fol David Powell greeted me and we reviewed the issue we'd discussed on the phone. He gave me the timeline for diagnostics and returning my car and he followed up as promised. I was pleased to have a fast and seamless turnaround. My service needs have always been great with Autobahn and I appreciate the way David stays on top of things. More

New car purchase David made the new car experience very easy and informative. Transparent on the lease terms, and he kept me updated on the build and delivery process David made the new car experience very easy and informative. Transparent on the lease terms, and he kept me updated on the build and delivery process. Much appreciated. More

Very customer service oriented Mark was very efficient and attentive to what we needed. Other employees also seemed friendly and courteous. Dealership kept to promised deadlines an Mark was very efficient and attentive to what we needed. Other employees also seemed friendly and courteous. Dealership kept to promised deadlines and finished the work in a timely manner. More

Attentive to My Needs When I need to leave my vehicle for several days, there is always a loaner car available that fits my schedule. Service adviser always keeps me inform When I need to leave my vehicle for several days, there is always a loaner car available that fits my schedule. Service adviser always keeps me informed on what is going on with my vehicle. I was in for a repeat problem and I was disappointed that the dealer didn't find the remedy through BMW when it was in the first time. BMW knew of the need to calibrate the computer to a different setting to prevent transmission error from occurring. Somehow the dealer did not know of this problem the first time I had vehicle in. It was fixed properly, but not the first time it was brought in. More

Efficient, customer friendly, excellent mechanics Mike is wonderful. He got me right in, got my air conditioning problem diagnosed and repaired and had me on my way. He is always professional, courte Mike is wonderful. He got me right in, got my air conditioning problem diagnosed and repaired and had me on my way. He is always professional, courteous and informative. The new entryway has made the check in process much more efficient with no wait and immediate attention! Everyone is so friendly and approachable, eager to answer questions and offer assistance. My car is always detailed beautifully! I appreciate the beverages and snacks and the clean spacious customer service area and restroom! More

Immediately greeted, provided transportation, and one my way The service technicians were very friendly and knowledgeable. The repair was performed quickly. The loaner vehicle was new and was a pleasure to dri The service technicians were very friendly and knowledgeable. The repair was performed quickly. The loaner vehicle was new and was a pleasure to drive. This survey is a pain to complete with so many mandatory items. I suspect it is too long to complete every time I visit. I will probably ignore it next time. More