Autobahn Luxury Motors
Norwalk, CA
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Showing 51 reviews
We were set on purchasing a Volvo S80 and had located 3 that were in the type of condition we wanted. A-Lux was the second place we visited, they had the car we wanted and the price was the lowest of the t that were in the type of condition we wanted. A-Lux was the second place we visited, they had the car we wanted and the price was the lowest of the three we were looking at. We did not buy on the first visit due to issues with our trade-in value being lower than we expected. We ended up selling our trade-in to Car Max for what we wanted, then went back to A-Lux to see the car again. It was no longer on sale, but they honored the sale price we had seen the week before. The entire transaction was handled right in front of us. Everyone was friendly and helpful. More
The entire experience was easy and stress free. I had emailed George with a list of cars the night before and he had them ready and waiting when I got there. I was able to view Carfax and inspections rep emailed George with a list of cars the night before and he had them ready and waiting when I got there. I was able to view Carfax and inspections reports for all vehicles prior to test driving. During the test drives I was not pressured by George into buying one vehicle over another. He asked me which I preferred and I never felt like I lost control of the situation. Ron and the owner, Shawn, went above and beyond to make sure I got financed for the lowest possible rate. These are all world class guys selling excellent luxury and well maintained, reliable vehicles. More
At first I was skeptical because I had looked around for a while for a car and I was considering a small car like a Honda or Toyota but then I noticed that my son was very tall and had to push the car seat a while for a car and I was considering a small car like a Honda or Toyota but then I noticed that my son was very tall and had to push the car seat back pretty far so as a family we decided to go back to a van. I previously own one and had lost it in a car crash. But when I saw this van I loved it and even compared it to an other van but this 2002 van was perfect I told my kids and we went to go see it I really loved it when I saw it. A small thing was that before I even got home I had a small problem with the window going up and down and the light that shows the fuel gauge was out and the dealership was kind to say to bring the car back and that they would take care of it. I brought it back on the Monday, November 11, 2013 and the young man that took care of us let the mechanic know our concerns. The Mechanic fixed our concerns and let us know that it was free of charge and I thought that was great and felt appreciative of how he handled himself. Thank You all at the A-Lux dealership for a wonderful experience. Maria C. Cuellar More
I submitted a good review after driving the vehicle for about 60 miles. Upon leaving work the day after I bought the Camaro, I went out to the car and the Convertible top, Wndows and radio weren't working. about 60 miles. Upon leaving work the day after I bought the Camaro, I went out to the car and the Convertible top, Wndows and radio weren't working. I drove back to my place of residence which was about 40 miles away. Before I actually had 117 miles on the car the top end started ticking really bad. I called the dealership and they said they would fix it but I would have to pay to tow it to there mechanic. They told me they replace the lifters and I went and picked it up. For the most part the noise had stopped with the exception of when I went over the pass to go Las Vegas. I check my oil regularly and noticed after they said they repaired the lifters the oil wasn't changed and was overfilled. I fould this slightly suspicious. I put about three thousand miles on the car and decided to change the oil. I took it to Jiffy lube and had them do it. Almost immediatly after changing the oil the ticking returned and now I am afraid to drive the car. I am not going to speculate that I was lied to because I have no proof. This car was sold as a one owner 92,000 original car like new. The complete safety checklist and so on. When I arrived at the dealership to look at the car originally I immediatly found the A/C was not working (They Charged it), It had a nasty rattle on the unerside of the motor, (Ended up being the starter and they fixed it). The console door was missing (They Replaced it). THe passenger sid rear blinker wasn't working (They Replaced the Bulb). THe radio knobs were missing (They Repalced them). So much for there claim of like new and ready to go. I really wanted the car and they had appeared to fix all that I thought was to be wring with the car. The next day the Top, Windows and radio stopped working (After taking with the owner who said his mechanic didn't have that problem when he fixed the lifters said he wasn't sure what would cause that). I googled it and in 5 seconds found out that it was the BCM module. They probably knew it all along. I bought a new one for $155 and replaced it myself. A few other things I dind't find until after I took possesion of the car is that the heater dumps water out on the floor of the passenger side (Clogged condensate drain for the A/C and most likely why the A/c wasn't charged when I originally looked at the car. The left blinker return is broken so you have to turn the blinker off manually. The security system is not working properly but that is pretty common eith the VATS factory Security systems. Overall I am just disappointed with the car and the condition it was advertised to be and what it actually is. It is not like new and has many problems. I will have the motor pulled and rebuilt because I like the car but I would be very weary of buying a car from A-lux Auto. George my saleman did a good job. Everything else was out of his hands. Leo Hayes More
Great group of people . Quality cars and professional customer service . Highly recommend to anyone lookin for a quality vehicle. They have a mechanic on site to take care or minor problems with vehicle customer service . Highly recommend to anyone lookin for a quality vehicle. They have a mechanic on site to take care or minor problems with vehicle if needed . More
I will definitely recommend A-Lux Auto to anyone I know who wants to purchase a car. I don't buy cars very often, and was not looking forward to the experience at the outset but Soran was an excellent sale who wants to purchase a car. I don't buy cars very often, and was not looking forward to the experience at the outset but Soran was an excellent salesman, straightforward and low-key. I had already picked out the car I wanted from their website, and I appreciated the detailed information and even video on the car that I found there. All aspects of the transaction were handled professionally, and I am very happy so far with my 2009 Nissan Murano. PS. This is a legitimate review :) Chris Stevens More
They seem really perturbed that I interrupted their lunch break, and the salesman I talked to refused to let me test drive the car I was looking at unless I had cash on hand and was ready to buy it immediate break, and the salesman I talked to refused to let me test drive the car I was looking at unless I had cash on hand and was ready to buy it immediately. So don't go there unless you want to commit to buying the car before you test drive it. I'm not sure how they sell anything with that attitude. More
FACTS: 1) CARS.COM prise was 17,998 2) I spent 299. FACTS: 1) CARS.COM prise was 17,998 2) I spent 299. taking it to a lexus dealership to get inspected because I was purchasing it from VA 3) The c FACTS: 1) CARS.COM prise was 17,998 2) I spent 299. taking it to a lexus dealership to get inspected because I was purchasing it from VA 3) The car needed a left strut. It was leaking causing a clunking noise. $900 4) The car battery was weak. The lexus dealership had to jump it before they inspected it. 5) The car needed an alignment, that would cost $100. 6) I asked Shawn to come down to $17000 for the cost of the repairs. He said. 7) I asked Shawn to come down to $17500 he said no, then offered $17700. 8) I purchased the car for $17654 after title and smog. Were they nice, very. Is there any negotiating room because of their flawed cars? No, don't even attempt. Just keep shopping or just know you'll have to fix the car. More
I GOT A GREAT DEAL AND THE THE SERVICE WAS FANTASTIC. HARD TO BELIEVE YOU CAN HAVE A GREAT EXPERIENCE BUYING A CAR FROM A USED CAR DEALER. IT IS TRUE. IN FACT THEY SENT ME A REFUND CHECK WHICH I DIDN'T HARD TO BELIEVE YOU CAN HAVE A GREAT EXPERIENCE BUYING A CAR FROM A USED CAR DEALER. IT IS TRUE. IN FACT THEY SENT ME A REFUND CHECK WHICH I DIDN'T FEEL THEY OWED ME AND I TRIED TO GIVE IT BACK TO THEM AND THEY WOULD NOT TAKE IT. UNBELIEVABLE!!!!!!! I KNOW YOU WILL NOT BELEIVE THIS BUT IT IS TRUE AND I OWE THIS REVIEW TO THEM BECAUSE THEY WERE SO GOOD TO ME. THIS IS THE FIRST TIME I HAD ANY BUSINESS WITH THEM BUT I WILL BE BACK AND REFER MY FRIENDS TO SEE THEM. More
Small dealership BIG disappointment!! I was in the way Small dealership BIG disappointment!! I was in the way of purchasing a 2nd car for the baby sitter and any of our kids transportation needs for whe Small dealership BIG disappointment!! I was in the way of purchasing a 2nd car for the baby sitter and any of our kids transportation needs for when we are not at home, I went into cars.com and found a car that fit the needs of what we were looking for even though the price was in the higher end. So after calling I did feel like there was no wiggle room in negotiating and the owner RON was rude, yet the sales guy was nicer and asked me to come down and look at the car. On December 20th 2011, we went to see the car and once we were there we were told that the car wasn’t fully ready but that if we liked it they will get it ready, the battery needed to be replaced, the car needed alignment and the automatic doors were not working correctly, they would just not open. Other than that and keeping in mind that the sales person said that they knew that needed to be done and they would fix it, the engine was in good condition and I said ok, I did feel like the place doesn’t even look like a dealership, it looks more like a car repair place and that worried me, but the guy said lets check your credit and do the contract and you can pick the car up when ready, very unconventional for me being the 4th car I buy and I have always bought from big dealers and having the car waiting for me freshly wash with a full tank is what I used to have, but oh well, the sales guy checked my credit online and said we would sign a contract, before he would even print it, the owner Ron, called to check on the sale and after the sales guy said we were buying he wanted to talk to me to say thank you and to let me know that he would go ahead and give me a little discount for coming down, etc., and so that I would take the car THAT DAY, I was like uhm well I would but the car isn’t ready because it needs the battery, alignment and the doors fixed…the owner blew up the phone he was furious and said that the condition of the car was AS IS and if I wanted any of that fix then he needed to look into how much those repairs would cost and that he wouldn’t give the discount anymore and that he would probably even raise the price of the car!!! I was in shock, I got up and thanked the sales guy and said I only regret that I let you check my credit because know my score will drop. The next morning on December the 21st. I called the dealer and texted the sales and talked to the owner to let him know that I wasn’t interested on doing business with them anymore period and to please not proceed with anything, that I was glad I didn’t sign a contract etc. and to not send my info for credit approval because I wasn’t buying, they said they wouldn’t because there wasn’t even a contract in the first place. Well today I got a letter from Wells Fargo bank dated as of January 1st 2012 saying that the auto loan that I had requested from a-lux auto was denied!!! What??? I am flabbergasted, I called Ron and he not just claimed to not remembered me but said that first of all, I was calling him on his cell and he didn’t have time, that he could give me a number to and that he couldn’t help me, I told him if he could have someone call me and he said no, nobody will call you and I don’t have time!!! OMG I am now afraid they were trying to commit fraud with my info, I will be contacting Experian ASAP in the AM. Stay away from this place!!! More