Autobahn Motors

Took my SLK 230 for an A service. When I drove the car after the service, the transmission did not shift smoothly. I went to them complaining and they re-examined it and came up with a strange story: That after the service, the transmission did not shift smoothly. I went to them complaining and they re-examined it and came up with a strange story: That the transmission fluid was leaking which spilled on the onboard computer and hence it is not controlling the shifting properly. Also, that a rat was found dead inside and it might have chewn the wires, so they have to rexamine all the wiring. The total estimated cost was in the range of 2000-3000 dollars! How could this have happened within a day of me taking my car after service? They charged me for re-inspecting as well. I did not authorize any of the work at Authobahn motors and took my car to Smythe European. The technician diagnosed the problem as a malfunctioning oxygen sensor which was covered under warranty and replaced it for free. The sensor must have been tampered with while replacing the air filter during the A service. They replaced it for free and the car is running perfectly. I have written diagnosis that was given to me by both Autobahn motors and Smythe. Autobahn motors is a bunch of fraudulent people trying to rip off unsuspecting customers coming to service their cars. More

Had $1400 worth of power steering repairs end of January (dealer claimed it was a bad hydaulic pump.) The car left the dealership with the same noises as it went in. Brought the car back in February. The (dealer claimed it was a bad hydaulic pump.) The car left the dealership with the same noises as it went in. Brought the car back in February. They claimed that it needed another $3,000 in additional powersteering repairs for the part coincedentally located right underneath the pump they just replaced. Could they have accidently replaced the wrong part? Never could happen they claim. Their service department just sold us on getting a Lexus. More

I bought a Mercedes C230K here and brought it in for service until I traded it in. I should have known something was wrong when I'd agreed on a price and it took several hours to produce the paperwork. service until I traded it in. I should have known something was wrong when I'd agreed on a price and it took several hours to produce the paperwork. The service experience was even worse. They couldn't care less when you take the care in. I had to hunt someone down to even sign in the car. After this, they had the gall to call and complain that I'd given them a bad review on the MB survey. More

Would very much recommend against this dealership. They wouldn't budge off MSRP for an SLK55. They claimed they would 'beat any deal' I could get and flat out lied about it. I was able to get $1700 off wouldn't budge off MSRP for an SLK55. They claimed they would 'beat any deal' I could get and flat out lied about it. I was able to get $1700 off MSRP from another dealer and they refused to match it. They also gave me an EXTREMELY lowball offer on my Lexus SC430 trade in, they offered $40k on a car that has a blue book value of over $45k and refused to increase the offer one cent. The car sold less than 24 hours later to a private party for $47.5k. More

After getting a switch and bait ploy at the dealership in Steven's Creek, I walked into the dealership to see the exact CLK I wanted in terms of color and options, with the addition of the Command. Told the Steven's Creek, I walked into the dealership to see the exact CLK I wanted in terms of color and options, with the addition of the Command. Told the first sales peron, Franz, I wanted the car and got the deal done in 20 mins. I told him firmly that I got a deal from anoher dealership and if he matches it, it is done. No run-around and no xx.<br><br>As for the service department, it is great. No problem getting a loaner car and the people working there are real professional and polite. Steve Hooper, my service advisor is nothing short of great. Calls me to keep me informed of the status of the repairs and I don't even have to ask him for a loaner....it's assumed. I just relocated to Irvine and have already experience the difference by going to Flectcher Jones. Looks like it's going to be an impersonal experience but hopefully, they are competent. More