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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,147 Reviews

2,147 Reviews of Autohaus on Edens - Service Center

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November 06, 2018

Great Job Ken is extremely helpful and really cares about our cars the old ones and the new one. He and the team always go the extra mile to help - Excellent Se More

by Millie12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
Nov 07, 2018 -

Autohaus on Edens responded

Thank you for your great review and feedback on Ken and Prem. We appreciate your business and hope to see you soon!

November 06, 2018

EXCELLENT AND PROFESSIONAL SERVICE TEAM Absolutely Love the Autohaus. The repairs are always done right the FIRST TIME and they ALWAYS accommodate my schedule. Also APPRECIATE getting a nice More

by KINGSABRYNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy, Julie Michel
Nov 12, 2018 -

Autohaus on Edens responded

Thank you for sharing your experience! We are glad to see that Ken, Ed, and Julie have been taking great care of you! Thank you for your patronage and we hope to see you soon!

November 06, 2018

Great experience Service is very professional. Ken Dunaway listens, advises, and follows through with the servicing of my Mercedes Benz. I know that when I bring my v More

by CWB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Autohaus on Edens responded

Thank you for taking the time to share your experience with us. It seems that Ken is giving you the treatment you deserve! Thanks for your patronage.

November 05, 2018

Great service Ken did great job coordinating the service and making sure I got value. He was proactive in identifying issues to resolve and communicating with me. More

by LICASG123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Autohaus on Edens responded

We are very happy to hear that Ken did a great job identifying the issues and communicating! Thank you for the fantastic review and for your patronage!

November 05, 2018

Good job Today I came for show my car after my Tennessee trip (Pigeon Forge) of 1200 miles. Car inspector (Ken Dunaway) met me with pleasure. After 25 minutes, More

by POLETAEV1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Autohaus on Edens responded

Thank you very much for the review. We are glad to hear that Ken had what it takes to get the job done. We hope you enjoyed your trip to Pigeon Forge! Thank you for your business and we hope to see you soon!

November 05, 2018

Amazing service team! Prompt, professional and friendly! Excellent service team. All professional, friendly, prompt and efficient. Wouldn’t go anywhere else ! Too many names to mention but all are excellen More

by LORIANDERSON4444
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Autohaus on Edens responded

Thanks for the kind words Lori! We are glad to hear that Ken takes great care of you. Thank you for your business!

November 05, 2018

Great service, very friendly and helful stuff. I was very satisfied with the service from the beginning till the end. I was able to schedule the appointment in just few minutes. I got my courtesy c More

by wkheatingandcooling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Autohaus on Edens responded

Thank you very much for letting us know what a great job Ed Garcia did for you! Thank you for your patronage and we hope to see you soon!

November 02, 2018

Great relationship and fair Eddy is a strong people person and knows his business extremely well. This is key to the overall service and our relationship with the dealer. More

by TOMBRYA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Autohaus on Edens responded

Thank you for taking the time to review our dealer. We couldn't agree more! We appreciate your patronage. Take care and we hope to see you soon!

November 01, 2018

Great Service and very knowledgeable Prem Parikh was great to work with. Very knowledgable and kept me posted everything. Prem followed up to make sure I was happy with everything. I l More

by PFORTMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
Nov 02, 2018 -

Autohaus on Edens responded

Hello, Thank you very much for taking the time to review our dealer! We are happy to hear that Prem is providing the experience that you deserve. Thank you for your business!

November 01, 2018

Wonderful Service Ernie Bonilla was very patient and informative. He was very detailed and knowledgeable. He's follow up was exceptional. I look forward to visiting More

by LISA_POPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Bonilla
Nov 02, 2018 -

Autohaus on Edens responded

Hi Lisa, We appreciate your 5-star review! We agree with you that Ernie is a pleasure to work with. Thank you for your business and we hope to see you soon!

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