Autoland Chrysler Dodge Jeep

My service advisor, Nolan was very helpful! They were able to tend to my concern in the same day. They were able to tend to my concern in the same day. More

Always friendly while I wait in pleasant surroundings enjoying the free coffee. Thanks very much. enjoying the free coffee. Thanks very much. More

Walter was great! The process was easy and we love our new Jeep Grand Cherokee! The process was easy and we love our new Jeep Grand Cherokee! More

Gather 'round the campfire and I will tell you about my experience with Autoland service dept., which is hopeless, hapless, and helpless. Worse, they are vindictive, petty, and just plain sad. First, let m experience with Autoland service dept., which is hopeless, hapless, and helpless. Worse, they are vindictive, petty, and just plain sad. First, let me say that I'm not the type of person who makes the effort to leave a negative review. To motivate me to do so means you have left such a negative impression that I feel compelled to take time out of my busy day to warn others. A year or two ago, I left them a negative review for another failed attempt at fixing an issue with my wife's $60k Jeep. Multiple visits to fix a loud squealing noise that they'd tell us they can't hear, but is plainly there for anyone with functional hearing to do so. Almost immediately, we were contacted by the dealership, not because they were ashamed of not fixing the issue or to make it right. No, this was to complain to me for leaving a negative review! We came to a point of moving forward and we've been there since for basic service--still can't fix the squeal, mind you. Today, my wife shows up for a scheduled oil change. At the service desk, she was informed that Autoland is refusing her service, because of the year(s) old negative review! Meanwhile, we've been there several times since! The sheer stupidity, gall and lack of savvy a business has to have to think that's a viable strategy for treating customers is mind blowing! I guess it didn't occur to Autoland that their terrible behavior would result in yet ANOTHER NEGATIVE review. They've done us a favor. It's not as if there aren't 400 other Jeep dealers within driving distance. I wouldn't go back to Autoland if someone else offered to pay the bill. Steer well clear of this place! More

Walter was a great salesman he explained everything about the car and paperwork. Great job the car and paperwork. Great job More

Great quick service and it was done the same day. The communication was great as well. The communication was great as well. More

My service rep, Angelina, once again made the visit convenient and productive. All this even though the facility lost power for most of the morning. convenient and productive. All this even though the facility lost power for most of the morning. More

My service rep. was Knolan LaTouche, he did a wonderful job in keeping me updadted. was Knolan LaTouche, he did a wonderful job in keeping me updadted. More

Quick and prompt service, courteous service person, clean service waiting area. I would recommend autoland for servicing my vehicle service waiting area. I would recommend autoland for servicing my vehicle More

Great work on my truck and great service from Angelina…. Kept me informed the whole tome Kept me informed the whole tome More