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Autonation Mazda Carlsbad

Carlsbad, CA

4.4
164 Reviews

5365 Car Country

Carlsbad, CA

92008

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Showing 164 reviews

December 13, 2023

Like the new office. Would like to see a better lounge service like escondido mszda. Staff are kind and courteous. More

by fofotom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
Dec 15, 2023 -

Autonation Mazda Carlsbad responded

Hi, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 11, 2023

this was my third purchase from Fred bandi. he is a true professional and an asset to the dealership More

by mcrbeach1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
fred bandi
Dec 13, 2023 -

Autonation Mazda Carlsbad responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Mazda Carlsbad! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 06, 2023

I bought CX-5 s preferred from Fred and Kyle. First of all, we stopped by your shop and met Kyle, and we requested test drive. Kyle guided us very kindly and worked hard to help us test drive t More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred, Kyle
Dec 08, 2023 -

Autonation Mazda Carlsbad responded

Hello Kim, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 05, 2023

Fantastic service, clear, communication, helpful staff members! Andrew helped me out and he was kind, respectful, and timely. Thank you Carlsbad Mazda!! More

by nic G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 07, 2023 -

Autonation Mazda Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 05, 2023

My family is extremely happy with our new Mazda. Like all prospective customers, we proceeded with caution, but were welcomed with open arms and most importantly; honesty. Clayton of Mazda Carlsbad More

by danica.vasquez
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clayton Cervantes
Dec 07, 2023 -

Autonation Mazda Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 05, 2023

The entire staff was so friendly and helpful! I was greeted promptly, and was so well taken care of during my stay at the dealership, while my car got serviced. I waited in the waiting area; ther More

by Brooketigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Dec 07, 2023 -

Autonation Mazda Carlsbad responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 02, 2023

I was greeted by a friendly and knowledgeable Service Agent, Colin. He was prompt to meet me at my car as a pulled in, patiently heard what my concerns were, thoroughly explained the process + potential More

by Hamod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin, Service Agent & Chris, Service Manager
Dec 04, 2023 -

Autonation Mazda Carlsbad responded

Hi Hamod, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 30, 2023

Beautiful new facility staffed by friendly and competent people. I very much appreciate the good service I receive there. Thanks again and see you next time! Susanne King More

by susanne7565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Hagedorn, Colin Dresser and the very nice greeter and guy who takes the car to the mechanic.
Dec 01, 2023 -

Autonation Mazda Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 30, 2023

Everyone was friendly, knowledgeable and enthusiastic to help me have the very best experience - and I did. I'm very appreciative! Floyd kindly greeted me which helped calm my anxiety about what to expect More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd, Colin Dresser, (and mechanic)
Dec 02, 2023 -

Autonation Mazda Carlsbad responded

Hi Mary, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 24, 2023

Could not be happier with our purchase we did of our Mazda CX-5. Our sells guy Noah was polite and knowledgeable he took his time showing us the difference between the cars they had on the lot. We reall More

by arty_88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah
Nov 26, 2023 -

Autonation Mazda Carlsbad responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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