Autonation Volkswagen Carlsbad - Service Center

Will the service manager took care of me and kept me updated every step of the repair process. The staff was extremely nice and I got my car back with no issues which is a first considering another loca updated every step of the repair process. The staff was extremely nice and I got my car back with no issues which is a first considering another local dealer let my car leave with a massive oil leak. Definitely my go to dealer for service or repairs just based of the staff! More

Great people clean friendly knowledgeable helpful employees great atmosphere going the extra mile to help employees great atmosphere going the extra mile to help More

Smiles and excellent service. Only problem was I could not get them to consult with corporate volts wagon due to vehicle having 16,000 miles and the clearcoat on two rims is peeli Only problem was I could not get them to consult with corporate volts wagon due to vehicle having 16,000 miles and the clearcoat on two rims is peeling.. they told me I should contact Volkswagen corporate on my own, even when I ask them to go to bat for me by consulting with corporate. More

Bobby and Angel are wonderful with customer service. They ordered the part my car needed. But, no one ever called me to tell me when the part arrived. It took me calling. That was disa. They ordered the part my car needed. But, no one ever called me to tell me when the part arrived. It took me calling. That was disa. More

Accurate with when my car was going to be ready, fair with pricing, and friendly. with pricing, and friendly. More

It took 25 Min for the service employee check my car in for service even with an appointment. They need more help and work on a more efficient check in process so customers do not have to wait so long for service even with an appointment. They need more help and work on a more efficient check in process so customers do not have to wait so long More

Brought my 2020 Passat in for it's 50K service. Will did a great job explaining everything up front. Once the service was complete Will explained the work that was performed including the recall de Will did a great job explaining everything up front. Once the service was complete Will explained the work that was performed including the recall details. Much appreciated! More

Bobby was really friendly, went over everything with me before services were rendered. Very professional. before services were rendered. Very professional. More

In terms of service, this is the best place to go and Bobby is the one you want to work with. Bobby is the one you want to work with. More

Very good service and all employees were very helpful. Location was in Car Country Carlsbad Location was in Car Country Carlsbad More