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BMW Concord

Concord, CA

4.6
979 Reviews
Call Dealership (925) 682-3577
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1967 Market St

Concord, CA

94520

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979 Reviews of BMW Concord

March 26, 2024

Lena was a very attentive and reasonable salesperson - without her help I probably would have continued my search elsewhere More

by tyler.f.swartz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lena Chi
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Mar 26, 2024 -

BMW Concord responded

Tyler, we're glad to know Lena was able to assist you effectively at BMW Concord. Thanks for choosing us and sharing your experience!

Helpful
March 22, 2024

Reliable, dependable and excellent communication. Estimate process went smoothly and received car clean and serviced. Thanks to Victor for making it happen. More

by js7963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Burshteyn
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Mar 24, 2024 -

BMW Concord responded

We're glad to know that Victor and the BMW Concord team were able to provide you with a smooth service experience. Thanks for trusting us with your vehicle, we appreciate it!

Helpful
March 22, 2024

Fast, pleasant and professional. I like car diagnostic so it helps anticipate things to do. More

by Christophe Pikula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tiongson
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Mar 22, 2024 -

BMW Concord responded

Thank you, Christophe, for stopping by to leave BMW Concord a wonderful review! We appreciate your trust in our service department.

Helpful
March 21, 2024

Dealership did a good job with servicing my vehicle as well as cleaning and checking to see if there was any additional work that needed to be done More

by pranjalgaur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Dejesus
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Mar 21, 2024 -

BMW Concord responded

We're glad to know that you had a positive experience serving your vehicle at BMW Concord. We always aim for top-notch care and maintenance, so it's great to see we hit the mark - thanks for sharing your feedback!

Helpful
March 20, 2024

Billy was very responsive and attentive through the process. He kept me in the loop and ensured the car was delivered in great condition. They can improve their financing offer. They didn’t seem to be More

by CS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler, Billy Billoo
Report | Print
Mar 20, 2024 -

BMW Concord responded

We appreciate your feedback and are glad to know that Billy was attentive throughout the process. We apologize for any confusion regarding our financing offer, we'll definitely work on improving this aspect of our service at BMW Concord. Thanks again!

Helpful
March 16, 2024

Friendly,professional,timely service. Good pickup to and from the dealership.Good updates with texting. More

by gsteeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Vasquez
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Mar 18, 2024 -

BMW Concord responded

We're glad to know you found our service at BMW Concord friendly, professional and timely. We appreciate your feedback on the pickup service and text updates too!

Helpful
March 15, 2024

Top of the line service, friendly and clean environment . Vernon, the service advisor was straight forward and professional. A+ recommendation. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon Mayeux
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Mar 15, 2024 -

BMW Concord responded

Gary, we're delighted to know you had a top-notch experience with Vernon at BMW Concord. Thanks for the A+ recommendation!

Helpful
March 15, 2024

Concord BMW provides excellent service with a highly professional staff and a state of the art facility. More

by maggydog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon Mayeux
Report | Print
Mar 18, 2024 -

BMW Concord responded

We're glad to know you had a great experience with our team and facility at BMW Concord. Thanks for sharing your feedback!

Helpful
March 13, 2024

Salesman was very helpful and knowledgeable, excellent customer service. Dealership was nice and clean and lots of hot cocoa and coffee. More

by acsiapno85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyce Phillips
Report | Print
Mar 13, 2024 -

BMW Concord responded

We're glad to know you had a positive experience with our sales team and enjoyed the amenities at BMW Concord. We appreciate your feedback!

Helpful
March 08, 2024

Staff is knowledgeable and very professional. Service is provided in a timely manner and regular updates on the status of service work are provided. More

by ryan.p.m
Recommend Dealer
Yes
Employees Worked With
Angel V
Report | Print
Mar 08, 2024 -

BMW Concord responded

Ryan, we appreciate your feedback! It's great to know that our team at BMW Concord was able to provide you with the knowledgeable and professional service that we strive for. Thank you for choosing us!

Helpful
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