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BMW Concord

Concord, CA

4.7
1,114 Reviews

1967 Market St

Concord, CA

94520

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1,114 Reviews of BMW Concord

September 08, 2025

Very helpful and professional. Made the buying experience simple and easy. Catalina went above and beyond. More

by Hburton529
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catalina Bovill
Sep 09, 2025 -

BMW Concord responded

We are very happy to hear that Catalina provided such a helpful and professional experience. Thank you for choosing BMW Concord and for sharing your feedback.

August 31, 2025

Vitia was amazing as a service advisor. My warranty ended recently and there was an issue with starting. She worked out a great deal and went out of her way to help me. Service was complete More

by t.pierson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitia Richie
Sep 02, 2025 -

BMW Concord responded

We're delighted to hear that you had such a positive experience with Vitia and our service team! Thank you for choosing BMW Concord and for sharing your feedback. Safe travels ahead!

August 30, 2025

Excellent customer service; friendly service reps. Went over everything about my car service in detail and took the time to explain things. They made sure I was satisfied and confident about my car be More

by lkroyet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Neves; Scott & a Manager
Sep 02, 2025 -

BMW Concord responded

We are so happy to hear that the team provided you such a detailed, informative, and attentive experience. We will pass along your kudos to the rest of our team. See you next time at BMW Concord!

August 29, 2025

Have used Concord BMW for 20 years. Satisfied with the level of service and quality from both sales and service staff. More

by Ckociolek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 stars to Felipe, my service advisor!
Sep 02, 2025 -

BMW Concord responded

Thank you for your review of BMW Concord! We are so grateful to have you as a loyal customer and we will be sure to pass these kind comments along to our team. See you next time!

August 27, 2025

Friendly service at reasonable and fair prices, everything was explained very clearly, no surprises, love the wash at the end More

by jlt4333
Recommend Dealer
Yes
Employees Worked With
Felipe Maramba
Aug 28, 2025 -

BMW Concord responded

We’re glad to hear our team kept everything transparent and thorough for you! Thank you for choosing BMW Concord. We’re here if you need anything else in the future!

August 25, 2025

Francis was very helpful, he explained everything which was done to the car, and made it ready as soon as possible. More

by gospocat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
Aug 26, 2025 -

BMW Concord responded

Thank you for sharing your experience with Francis and our team! We hope to see you again at BMW Concord! Safe travels!

August 24, 2025

Had an excellent service experience with Joey at BMW Concord. Very friendly, efficient and professional. More

by thomprl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tiongson
Aug 26, 2025 -

BMW Concord responded

Thank you for sharing your five-star experience with Joey and our team at BMW Concord! We'll be sure to pass along your kind words.

August 22, 2025

Best customer service ever, they are the reason we have a BMW, we thought about buying another car brand but the service we received from BMW concord keeps up from do it need because anytime we have an issue More

by ssilva.tc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel , David Medeiros
Aug 25, 2025 -

BMW Concord responded

We love hearing feedback like this! Thank you for trusting BMW Concord and for sharing your experience with Miguel and the team. See you next time!

August 22, 2025

Rough car in for airbag recall and I knew it needed new tires. They put together a competitive price for the tires and I had a loaner for a couple of days. More

by Tlcblaz04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
Aug 25, 2025 -

BMW Concord responded

We're glad you were well taken care of. Thanks for choosing BMW Concord, and we hope to welcome you back for all your future needs! Safe travels!

August 20, 2025

Went there to get my car checked for tire air leak and recall Miguel took care of me while my car was in service he provide me free loaner . Best dealer More

by Jassi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Aug 22, 2025 -

BMW Concord responded

Jassi, we are pleased to hear that Miguel and the team made your service experience truly exceptional. Thank you for choosing BMW Concord and sharing your support!