BMW Concord
Concord, CA
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977 Reviews of BMW Concord
Best Experience with a Car Dealership Peter Stoumbos and Steve (in finance) made the experience of purchasing my newest BMW an absolute pleasure! Peter was very professional and personabl Peter Stoumbos and Steve (in finance) made the experience of purchasing my newest BMW an absolute pleasure! Peter was very professional and personable. He knows his product and knows how to show it off. I not only enjoyed working with Peter, but also appreciated both Peter's and Steve's senses of humor during the lengthy process of completing the purchase paperwork. I will highly recommend BMW Concord for these reasons and for the responsiveness they demonstrated in preparing my car. They truly care about their customers. More
Top notch Kris Mang was my saleperson and from the start he was very accomodating and was there to answer any questions we had . I would highly recommend him sh Kris Mang was my saleperson and from the start he was very accomodating and was there to answer any questions we had . I would highly recommend him should you be in the market for a BMW. The dealership was exceptional clean and well run. top notch experience buying my 2017 X5 More
Very good experience Mike is very enthusiastic about the product and we are very happy with his service. Everybody who worked with us is very good too. We will recommend Mike is very enthusiastic about the product and we are very happy with his service. Everybody who worked with us is very good too. We will recommend Concord BMW to our friends. More
Purchase of 2017 BMW X1 I found the car that I was looking for on line and was connected to Michael Heller to finalize the transaction. That's when the best part of deal star I found the car that I was looking for on line and was connected to Michael Heller to finalize the transaction. That's when the best part of deal started to shine. Michael is super friendly, welcoming and knowledgeable gentleman in car business I have seen that makes the buying( or I am sure the leasing) of a care to be fun. I did fly from LAX to Oakland, was picked that was arranged by Michael, finished all the paper work and orientation for my new car and on my way back to LA in less than two hours. To my surprise Michael even called me few hours later from his house to check on me to see if I am doing fine. Thank you Michael and your team at Concord BMW for great experience. Best regards Reza More
Amy is awesome!! I've always had Amy as my service consultant and she is just such a pleasure to work with. She's attentive, good listener and is all about a positive I've always had Amy as my service consultant and she is just such a pleasure to work with. She's attentive, good listener and is all about a positive customer experience. I choose to go to the BMW Concord because of Amy's excellent customer service! More
Great service Amy Bilson was great to work with. She kept me in the loop every step of the way and also followed up after the fact. Thanks for the great service! Amy Bilson was great to work with. She kept me in the loop every step of the way and also followed up after the fact. Thanks for the great service! More
3rd Purchase! I don't normally complete surveys or reviews but I had to take the time to share my always awesome experience at Concord BMW and the Sales Consultant I don't normally complete surveys or reviews but I had to take the time to share my always awesome experience at Concord BMW and the Sales Consultant Extraordinaire, Ken G! Glad to have made the decision to stop by for a new BEEMAH! More
Best Service Advisor!!! Hands down!!! I have made several reviews of Amy's customer service and as always its 5 Star rating. If I could add more stars I would! I am very much impressed w I have made several reviews of Amy's customer service and as always its 5 Star rating. If I could add more stars I would! I am very much impressed with Amy's professionalism, attention to detail and the care that she puts on my vehicle as if it was her own. I would highly recommend Amy to oversee all of your BMW service needs. More
Excellent Experience! Ken Gonsalves is the guy to see From start to finish, buying a new vehicle was a great experience, thanks to the professionalism of Ken Gonsalves. He made the process stress free and From start to finish, buying a new vehicle was a great experience, thanks to the professionalism of Ken Gonsalves. He made the process stress free and actually enjoyable (sounds strange, but true). I found him to be extremely Informative, a great listener, patient, experienced and easy to work with. Everyone at the dealership was professional and bent over backwards to help make this a smooth process. I highly recommend Ken and the team at Concord BMW. More
Repeat customer I have been dealing with BMW Concord since the 1990s, purchasing and servicing cars. I was not a hard sell---I have been driving BMW models for years I have been dealing with BMW Concord since the 1990s, purchasing and servicing cars. I was not a hard sell---I have been driving BMW models for years and was delighted to find a dealership nearby when I moved to the East Bay. The service department is easy to deal with , as is the sales staff. I recently acquired an M Series convertible with the help of David Chapman. I was able to trade in my old BMW, test drive a new car and drive it home in one afternoon. More