BMW Concord

Purchasing a Vehicle Purchasing a vehicle can be a troubling and burdensome experience in dealing with not too knowledgeable sales people and overly aggressive sales manag Purchasing a vehicle can be a troubling and burdensome experience in dealing with not too knowledgeable sales people and overly aggressive sales managers. Our experience at Concord BMW was as pleasant as can be for purchasing a new vehicle. They were courteous, kind and attentive. We strongly recommend them as a choice for a dealership and Mike Bushel is by far one of the best sales person to deal with More

Fantastic experience! We had our best BMW experience in the past 30 years with this dealership, and specifically, with Danny Andrade. He is the consummate professional. F We had our best BMW experience in the past 30 years with this dealership, and specifically, with Danny Andrade. He is the consummate professional. From the moment we walked into the dealership we felt very welcome. We had already decided on the car, and Danny made the lease return on our previous car absolutely painless. We felt that we got an excellent price on our new car. Danny is the absolute best advisor! He went above and beyond to make sure we had whatever we needed and was extremely knowledgable about both the car and what we wanted to achieve. Alyce helped us in the finance area, we had known her from a previous buying experience. As always she was efficient, professional and a pleasure to deal with. We were almost disappointed when the process ended, but Danny has been in contact with us several times since then. All in all, well worth the 80 mile drive to the dealership, we will definitely come again when it's time for another car! More

Customer service Our service adviser Amy us the best. She is very much on top of her game to make sure our car is in tip top shape. Amy cares about you and your car. T Our service adviser Amy us the best. She is very much on top of her game to make sure our car is in tip top shape. Amy cares about you and your car. Thank you Ms. Amy. More

Amy's the BEST! I've had only two interactions with Amy but I feel as if I've known her for years! She's professional, knowledgable & I'm completely comfortable with I've had only two interactions with Amy but I feel as if I've known her for years! She's professional, knowledgable & I'm completely comfortable with having her as my service rep. Thank goodness I chose a BMW! More

Michael Heller was fantastic Michael Heller was incredibly helpful and made my car buying experience extremely pain free and I ended up in a great car that I couldn't be happier w Michael Heller was incredibly helpful and made my car buying experience extremely pain free and I ended up in a great car that I couldn't be happier with. I would recommend Michael and BMW Concord to anyone in the market for a new car. No regrets! More

BMW Concord and Wendy Dahlstrom Wendy is the greatest. She was able the vehicle that fit us. Wendy is a no nonsense person and extermely helpful to our needs/wants. Wendy is the greatest. She was able the vehicle that fit us. Wendy is a no nonsense person and extermely helpful to our needs/wants. More

Oil change and service alert I was impressed with the reception and notification of my car's status by email, phone calls and text. Amy has always been courteous and prompt. I was impressed with the reception and notification of my car's status by email, phone calls and text. Amy has always been courteous and prompt. More

Great Service and hospitality from Ken Gonsalves After many visits over the years, my wife and I had a wonderful experience purchasing our 2015 X3. Ken was honest, gracious and knowledgeable and wen After many visits over the years, my wife and I had a wonderful experience purchasing our 2015 X3. Ken was honest, gracious and knowledgeable and went above and beyond any sales associate I have encountered over the years. I would definitely return to this dealership for service and Ken's help when needed. I have been driving the X3 for 5 weeks and absolutely love the car. Thanks again Ken Best, Alex and Kim More

Great Service and Follow up Ken Gonsalves is an excellent Sales Advisor. Knowledgeable, helpful, and with great follow up. We would recommend him highly to all interested in pu Ken Gonsalves is an excellent Sales Advisor. Knowledgeable, helpful, and with great follow up. We would recommend him highly to all interested in purchasing a BMW I came to Him 3 years ago to purchase a Z4. I did not purchase that car for other reasons, but he was so helpful and easy to deal with, that 3 years later when decided to purchase a new BMW for my wife, I made a point of contacting Ken. He remebered me, and was, as I have said great to work with. We live in Berkeley, so it was not convenient to go to Concord BMW, but to work with Ken we did and will again. More

Amazing experience. Billy is very helpful and made the transition of trading our 2013 328i into a 2016 X series very smoothly... He goes far beyond the usual service we Billy is very helpful and made the transition of trading our 2013 328i into a 2016 X series very smoothly... He goes far beyond the usual service we had experience. His service didn't end after we left the dealership, He called to follow up about our experience and to made it sure that our queries and concerns were all satisfied... Excellent service, will definitely recommend him to potential clients... More