BMW/Mini of South Miami
Miami, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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These guys are unbelievable, They lied to me from the These guys are unbelievable,<br><br>They lied to me from the get go, about all of the things they would fix on the car that were apparently "missed" w These guys are unbelievable,<br><br>They lied to me from the get go, about all of the things they would fix on the car that were apparently "missed" when they "certified" the car. Banged up rims, stain on leather, etc. After a nice fight ,a call to the owner, and a salesman who lied to the manager about every conversation I had ever had with him, I finally got them to fix these problems per our original agreement. He also told me that the car was NOT covered under the BMW service plan as it was a 2003 and the program did not start until 2004. However, we agreed that would be fine as he assured me that the car had just had a tuneup. As it turns out, the car was never serviced. After having another fight with them over this, I got a manager on the phone who informed me that the car was indeed covered by the service plan (which started a couple of years before.) Although this was good news it still took a week of dealing with idiots to get this figured out. The bottom line is: No one in this place knows what they are talking about and, in the loong run, they just do not care that they are giving you a line of xxxxxxxx. It should no take a call to the owner, or a nasty message to the manager (after leaving 3 very pleseant ones), to get a call back. I have also heard nightmarish stories about their service department (i.e. spraying my godfathers black 740 with white paint while they were painting their building, and then denying it.), but I have not had the car there for this reason. The bottom line is... Stay as far away as possible. The only reason I did was because they were offering my 2003 M3 at a fantastic price for a preowned M3. When all is said and done, it would have been better to spend the extra money to get the car from a competent dealer. More
They suck!!!! i took my car to get my oil service and i They suck!!!!<br>i took my car to get my oil service and i told them about my vibrations in the steering wheel and the brakes were making a noise so t They suck!!!!<br>i took my car to get my oil service and i told them about my vibrations in the steering wheel and the brakes were making a noise so they said they test drove it and that it needs a tire rotation and balance so i paid for that $60!!! and of course once i drove it on the highway it was still there so i took it back again and they said nothing was wrong with it!! so i said fine and then a week later the brake light came up so i brought it in 2 get it checked out and they said it needs new brake pads so that was covered under the warrent fine...a couple of weeks after that i got in a car accident i was goin about 40-50 mph and i tried to brake and i couldnt brake in time even tho i was at least 100 ft away from the car in front of me so when i got it fix at the body shop they took it over to South Motors BMW to check the brakes and they told me that the calipers were broken and needed to be fix?!?!?!?!? now im wondering if that what cause my accident?? PIECE OF CRAP SERVICE!!!! More
Ok...THis is a BMW dealer Right????? This one is worse Ok...THis is a BMW dealer Right?????<br>This one is worse than my local Ford Dealer Folks.<br><br>When someone buys a luxury car, especially one that Ok...THis is a BMW dealer Right?????<br>This one is worse than my local Ford Dealer Folks.<br><br>When someone buys a luxury car, especially one that requires you to bring it back to the dealer for service. One would expect top notch service. Instead I got my Bimmer back with a 4 inch gash on my leather door panel. My Passenger window had stopped working on my 2001 325i. So i bring it in on warranty service. I get it back the same day with the window working perfectly and a tear on my door panel. I finally fought to get a new panel but ill never take my car there again. More