BMW North Scottsdale

BMW North Scottsdale
18018 N. Scottsdale Road
Phoenix, Arizona 85054

Sales: 18002879465
Service: (480) 538-3900

Manufacturer: BMW

Need a New Car?

Dealership Amenities
After Hours Drop-Off
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Rental Car Service Onsite
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 12:00 PM - 5:00 PM



Twenty-Four Month Rating: 4.9/5

66 Reviews

Overall Score: 5 Star Rating4.9



About BMW North Scottsdale
Certified: BMW North Scottsdale
This dealership is a DealerRater.com Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, BMW North Scottsdale has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater.com Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconcilation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About BMW North Scottsdale
We appreciate your interest in The Ultimate Driving Maching and BMW North Scottsdale!

BMW is a company committed to ideas that enhance every aspect of the driving experience. We at BMW North Scottsdale are equally committed to making your ownership experience as pleasurable as possible.

We are thrilled that you have come here to this unbiased site to see what is being said about us and how we compare to others in the area.

It's all a part of the superior value and quality that comes with BMW ownership, especially at BMW North Scottsdale - the valley's #1 BMW Dealer.

Don't buy a BMW until you have shopped BMW North Scottsdale.

Don't service your BMW until you have experiences BMW North Scottsdale.

1-800-287-9465



Adrian Fitch
10/4/2009 12:20:14 AM

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Cramer

My Review of BMW North Scottsdale:
My wife and I decided to look at cars and we were specifically in the market for a BMW. As I had researched the BMW 750 on the internet, I had an idea of what to look for. We went to a couple of "dealerships" and we were under whelmed to say the least.The next dealership we went to was BMWNS, and wow what a place! Now this IS a dealership. From the time we entered, we were greeted and assisted to the previously owned cars. It was our good fortune, Peter Cramer was our sales representive. Peter sat with us and got to know us as we did his career at BMWNS. When it came time to look at cars, Peter had a very good idea of what we would be comfortable with. We looked at several series, models, etc., but were drawn back to a beautiful 06 750IL. Peter took the time to explain the true value on this car and we could see that this was to be the car for us.

Peter prepared the paper work, we settled on the price for our trade in, the deal was struck. Throughout the whole process, Peter was always helpful and gave us a good test drive in which he gave a great presentation of just what a BMW 750 is like.

I will say, that buying this car from this dealership was a pleasant experience, and the process was timely right down to going through the final finance phase. On a personal note, this is the first time that I have dealt with a car dealer, and have not felt "buyers remorse".

Peter has taken time to call and email us to be sure that we are happy and that if we need anything to make our experience BMWNS better.

I am only sorry I did not discover this dealership sooner.


I am also sure that if I were to buy another car it would be from BMW North Scottsdale.

Our warmest regards,
Adrian and Gwen Fitch

Surprise, AZ

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Adrian Fitch
10/3/2009 11:52:58 PM


Overall Rating: 5

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Cramer

My Review of BMW North Scottsdale:
My wife and I decided to look at cars and we were specifically in the market for a BMW. As I had researched the BMW 750 on the internet, I had an idea of what to look for. We went to a couple of "dealerships" and we were under whelmed to say the least.The next dealership we went to was BMWNS, and wow what a place! Now this IS a dealership. From the time we entered, we were greeted and assisted to the previously owned cars. It was our good fortune, Peter Cramer was our sales representive. Peter sat with us and got to know us as we did his career at BMWNS. When it came time to look at cars, Peter had a very good idea of what we would be comfortable with. We looked at several series, models, etc., but were drawn back to a beautiful 06 750IL. Peter took the time to explain the true value on this car and we could see that this was to be the car for us.

Peter prepared the paper work, we settled on the price for our trade in, the deal was struck. Throughout the whole process, Peter was always helpful and gave us a good test drive in which he gave a great presentation of just what a BMW 750 is like.

I will say, that buying this car from this dealership was a pleasant experience, and the process was timely right down to going through the final finance phase. On a personal note, this is the first time that I have dealt with a car dealer, and have not felt "buyers remorse".

Peter has taken time to call and email us to be sure that we are happy and that if we need anything to make our experience BMWNS better.

I am only sorry I did not discover this dealership sooner.


I am also sure that if I were to buy another car it would be from BMW North Scottsdale.

Our warmest regards,
Adrian and Gwen Fitch

Surprise, AZ

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Response from: BMW North Scottsdale
Added: 10/7/2009 3:55:13 AM
Adrian and Gwen,

This is the kind of feedback that we LIVE for at our dealership - I can't thank you enough for sharing your story.

We are proud to be the first dealer to provide you with a "remorse free" experience - I hope the first of many.

I and the General Manager, Jack, will personally thank Peter for his role in making and keeping you both as BMW North Scottsdale clients.

Enjoy that 7-series! What a great car that we get to represent.

Warm Regards,

Kate Tallman
Internet Sales Manager
BMW North Scottsdale
480-538-3937

jillison
9/26/2009 12:58:07 PM


Overall Rating: 5

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bob Atanasio

My Review of BMW North Scottsdale:
We had such a pleasant experience at BMW North Scottsdale. After searching for a car for 2 months through other dealers we met Bob and boy was he ever a breath of fresh air! He got us into the prefect car at a great price within a week. It took a week because he actually was keeping us informed on what was coming in before the vehicles were even available. It was awesome. Made me feel like we got first pick. He kept in contact with us like no other salesman we ever met (and we met alot!) he was always quick to respond with the information we requested.

We had a great experience! Even my little 3 year old Lucy liked going to see Bob... well, and Stacy who would bring her books to look at and entertained her with little waves and what nots.

When it's time for us to get another car we will definitely be calling Bob up!!

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Response from: BMW North Scottsdale
Added: 9/26/2009 2:41:41 PM
Bob makes every effort to do what the customer wants, and that is to be treated with sincere respect and a smile.

He tells me this is easy to do because he works with the worlds best customers, folks like you.

Thanks for your kind comments.

Jack Guthrie
General Manager

whitney.lebowitz
9/18/2009 12:04:22 PM


Overall Rating: 5

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bob A

My Review of BMW North Scottsdale:
Bob was great!!! I love my BMW and will probably be a BMW driver for life. Bob was not pushy like most sales persons, instead he was very professional and it was a very enjoyable experience purchasing my first car. I will recommend BMW north scottsdale to all my friends!

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Response from: BMW North Scottsdale
Added: 9/26/2009 2:39:36 PM
Bob is great, we both agree on that. He has a secret though, he absolutley loves what he does, and that is in assisting great custmers.

Thanks for being one.

Jack Guthrie
General Manager

srusnak
9/10/2009 5:22:29 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Yami Turner

My Review of BMW North Scottsdale:
I have leased or purchased 5 new BMW's over the past 15 years.
Yami Turner is the best of the best.
Dont leas, purchase or buy till you meet her!

No pressure, no worries, just a great experience.
thx
thx
thx
thx
thx
thx
thx
thx
thx
thx
thx
txh
thx
thx

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Response from: BMW North Scottsdale
Added: 9/16/2009 11:58:11 PM
I have to say that we are thrilled that our dealership and Yami have made you so happy. This is exactly what we come to work for everyday.

Thank you, not only for your business, but also for the amazing feedback!

Great experiences like this are two sided and as much as we loved working with you on this BMW, we will also love working with you on each service visit and all of your future vehicles.

Thank you, again.

Kate Tallman
Internet Sales Manager
BMW North Scottsdale

STEVENJKAIN
9/9/2009 8:00:07 PM


Overall Rating: 5

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Cramer

My Review of BMW North Scottsdale:
Peter was very friendly, helpful, knowledgeable, and made the experience as smooth as possible. We would recommend him to anyone. During the test drive he demonstrated all vehicle features and emphasized safety. The entire staff were highly competent and the dealership was extremely neat and clean.

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Response from: BMW North Scottsdale
Added: 9/17/2009 12:01:41 AM
Steven,

This is wonderful to hear. Thank you so much for the positive feedback about our dealership and Peter Cramer!

We very simply want you to be happy - I am so happy to hear that this was accomplished.

We will look forward to seeing you when you are in for service and for any other needs that you may have along the way.

Warm Regards,

Kate Tallman
Internet Sales Manager

radunne
9/9/2009 5:25:24 PM


Overall Rating: 5

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Cramer

My Review of BMW North Scottsdale:
I stopped in to this dealership on a whim while visiting from Kansas. I had been looking for a low-mile 2007 335 and they happened to have one in stock when I stopped by - Peter happened to be there and came over to see if I needed help. He was very helpful and enjoyable from the moment I walked in. After an outstanding demo drive with him and a little time discussing price, we arrived at a deal and I canceled my flight back to Kansas and drove my new (to me, anyway) car home - what a blast that was! I financed it through BMW at a great rate with no issues whatsoever - everyone else at the dealership was extremely helpful throughout the process. I can honestly say I enjoyed dealing with Peter more than any other salesperson I've ever dealt with when purchasing a vehicle. I'll definitely recommend him and this dealership to others!

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Response from: BMW North Scottsdale
Added: 9/26/2009 2:38:07 PM
While this isn't Kansas, we have some great midwestern ethics, like honesty, doing it right and taking care of the customer. Obviously you found those qualities in Peter, we do.

Thanks for becoming a member of our family.

Jack Guthrie
General Manager

croderique
8/27/2009 5:31:51 PM


Overall Rating: 5

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Cramer, Eric Rasen

My Review of BMW North Scottsdale:
Great dealership. Great personnel. Very knowledgeable both in sales, Peter Cramer, and Service, Eric Rasen.
Dealership is top notch, from the receptionist to Sales, to Service, to Parts. I had previously dealt with a Lexus dealer and this BMW dealership is even more attentive and better informed about their product.

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Response from: BMW North Scottsdale
Added: 9/26/2009 2:35:49 PM
One of the great things about being in this business is dealing with great customers. Thanks for being one of them. Peter, Eric and the whole team enjoy working with you and all our other fine customers.

Thanks for being one of them.

Jack Guthrie
General Manager

dlloyd26
8/25/2009 10:05:36 PM


Overall Rating: 5

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Bilgo

My Review of BMW North Scottsdale:
Scott is always willing to go the extra mile for me. He stays in contact with me so I don't just feel like a transaction. This was my second purchase with Scott and he will be the only one I buy my BMWs from. I tell everyone I know about the great service at BMW of North Scottsdale. Thanks!

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Response from: BMW North Scottsdale
Added: 9/26/2009 2:33:42 PM
Scott is awesome isn't he. Maybe you don't know that he is a member of the BMW National Sales Council. A very select few get this opportunity, your sales consultant is one of them.

Thanks for being a member of our BMW Family.

Jack Guthrie
General Manager

brucedahlke2
8/21/2009 2:48:19 PM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Backman

My Review of BMW North Scottsdale:
I highly recommend BMW North Scottsdale and especially Steve Backman (Sevice Consultant). I have been buying and servicing my BMW's for over 8 years now, and throughout this time, Steve Backman has been the most knowledgeable and helpful service consultant I have EVER worked with! He's incredibly helpful, caring, efficient and has just has exemplary customer service skills!

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Response from: BMW North Scottsdale
Added: 9/26/2009 2:31:46 PM
Thanks so much for the strong reccomendation. We agree, Steve is terrific.

Thanks for being the great customer you are.

Jack Guthrie
General Manager

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