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BMW of Akron
Akron, OH
536 Reviews
3 x winner of BMW's prestige’s "Center of Excellence Award". One of the fastest growing BMW franchises over the last 3 years in the Central Region. Proud to be in the running for "dealer of the year" in 2011 as one of only 5 BMW stores in the US. Only store in Ohio with a standalone CPO satellite facility, conveniently located right across the street from our state of the art new car facility in the heart of Down Town Akron. We take great pride in servicing our local clients and community. Another fact we are proud of is that we also sell 50% of our pristine CPO/Used cars throughout the continental United States. We can assist in out of state title work, provide airport valet service, and arrange hotel accommodations or car transportation to our clients. We deliver Joy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 536 reviews
August 28, 2025
Dealer was a true pleasure to work with! Erin was wonderful to communicate with. Service department is excellent. Erin was wonderful to communicate with. Service department is excellent. More
by RON@EBENEFITSOURCE.COM
Verified Customer
August 28, 2025
Always a pleasant experience to visit BMW of Akron. Really appreciate having Alexandria Blinn to communicate with! She is prompt, professional, and knowledgeable. It's great to have a dealer I trust to Really appreciate having Alexandria Blinn to communicate with! She is prompt, professional, and knowledgeable. It's great to have a dealer I trust to buy from and also use for service. More
by cmackert
August 28, 2025
Clean- modern- looks like a luxury car brand dealership should look like inside and out should look like inside and out More
by WBEARD437
August 27, 2025
The shop foreman personally met with me to address the subtle issue my vehicle was having. He correctly identified the problem and repaired it. I’m very happy with the service. subtle issue my vehicle was having. He correctly identified the problem and repaired it. I’m very happy with the service. More
by SYEARGIN2004
Employees Worked With
August 27, 2025
Service is GREAT! ! Erin in service is amazing!! Always takes great care of me and any thing my BMW needs!! ! Erin in service is amazing!! Always takes great care of me and any thing my BMW needs!! More
by Abe awad
Employees Worked With
Other Employees :
Erin in service!! 10 ⭐️
August 27, 2025
The service representative was friendly, knowledgeable, and got me registered quickly. They provided me a ride to my office which makes having service done much easier. and got me registered quickly. They provided me a ride to my office which makes having service done much easier. More
by rhoneck
Employees Worked With
August 26, 2025
Ed was very nice and knowledgeable. Dealership handled service very quickly. I like the service dept. Dealership handled service very quickly. I like the service dept. More
by marleneh9655
August 26, 2025
The dealership is wonderful. Whether I buy a BMW in the future is questionable. The way BMW treats its customers leaves much to be desired. Whether I buy a BMW in the future is questionable. The way BMW treats its customers leaves much to be desired. More
by CHRISFISHMAN
Employees Worked With
Other Employees :
Jacob was the customer service representative that I worked with and he was wonderful
