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BMW of Akron
Akron, OH
690 Reviews
3 x winner of BMW's prestige’s "Center of Excellence Award". One of the fastest growing BMW franchises over the last 3 years in the Central Region. Proud to be in the running for "dealer of the year" in 2011 as one of only 5 BMW stores in the US. Only store in Ohio with a standalone CPO satellite facility, conveniently located right across the street from our state of the art new car facility in the heart of Down Town Akron. We take great pride in servicing our local clients and community. Another fact we are proud of is that we also sell 50% of our pristine CPO/Used cars throughout the continental United States. We can assist in out of state title work, provide airport valet service, and arrange hotel accommodations or car transportation to our clients. We deliver Joy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 690 reviews
March 11, 2026
The sales process was easy, and the technician sent to explain the car itself were exceptional! explain the car itself were exceptional! More
by avery13
Verified CustomerEmployees Worked With
March 10, 2026
The work was done in time, as promised . Please do not require 15 word minimum comment, otherwise this will be ny last review Please do not require 15 word minimum comment, otherwise this will be ny last review More
by gbrotea
March 06, 2026
Fast, friendly and professional service, great experience every time. Been a customer for over 20 years. every time. Been a customer for over 20 years. More
by BODLE007
March 03, 2026
So pleased with this dealer - working with Michelle in sales for two 2025 BMWs was wonderful, and we enjoyed working with Mark and Betty as well. Service is efficient and communicates well with great wor sales for two 2025 BMWs was wonderful, and we enjoyed working with Mark and Betty as well. Service is efficient and communicates well with great work done on the vehicles. Thank you! More
by cmackert
March 02, 2026
Mario and the entire dealership were 1st class and honorable to deal with. I do recommend them. honorable to deal with. I do recommend them. More
by VictorS
Employees Worked With
February 27, 2026
Quick and fast service, although my tire pressure was still low afterwards but other than that, it was good. still low afterwards but other than that, it was good. More
by awillia24
Employees Worked With
February 26, 2026
I really enjoyed the service today. The staffs were very welcoming and nice. Thank you The staffs were very welcoming and nice. Thank you More
by Sidik Abubakar
February 24, 2026
Finally took the car to a tire shop for a rumble that has been there since purchasing the car and found out it has 4 bent rims. I even mentioned this to the salesman and he guaranteed me me it was a A1 rated been there since purchasing the car and found out it has 4 bent rims. I even mentioned this to the salesman and he guaranteed me me it was a A1 rated car More
by SLIMBD5305
Employees Worked With
Sophia
February 23, 2026
Service department was great. The process of getting the loaner was a little patronizing where I felt boardeline criminal but I get it. The communication however with the rest of The process of getting the loaner was a little patronizing where I felt boardeline criminal but I get it. The communication however with the rest of the dealership has been very poor, weeks to get responses to emails and no call backs. More
by Wineoclock921
February 21, 2026
Aside from the clean organized layout I was in first thing, had my loaner and back in Cleveland fast. Pickup was just as fast and efficient. All of the staff I interacted with were friendly and treated thing, had my loaner and back in Cleveland fast. Pickup was just as fast and efficient. All of the staff I interacted with were friendly and treated me very well. Excellent dealer and each part of it that I have dealt with so far has also been excellent. More
by shanesnuffer84
Employees Worked With
ALEXANDRIA BLINN
