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BMW of Akron
Akron, OH
643 Reviews
3 x winner of BMW's prestige’s "Center of Excellence Award". One of the fastest growing BMW franchises over the last 3 years in the Central Region. Proud to be in the running for "dealer of the year" in 2011 as one of only 5 BMW stores in the US. Only store in Ohio with a standalone CPO satellite facility, conveniently located right across the street from our state of the art new car facility in the heart of Down Town Akron. We take great pride in servicing our local clients and community. Another fact we are proud of is that we also sell 50% of our pristine CPO/Used cars throughout the continental United States. We can assist in out of state title work, provide airport valet service, and arrange hotel accommodations or car transportation to our clients. We deliver Joy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 643 reviews
December 19, 2025
Good dealership in Akron Ohio welcoming staffing, good customer support and management. Hav excellent variety of BMW cars. customer support and management. Hav excellent variety of BMW cars. More
by adel1
Verified CustomerEmployees Worked With
December 16, 2025
Courteous and customer service focused! Appreciate the quick responses to questions and follow-ups to make sure I am getting along fine. Appreciate the quick responses to questions and follow-ups to make sure I am getting along fine. More
by MJJANIS66
December 15, 2025
Great service. Also a nice waiting area. The video of the inspection helped me understand the service. Also a nice waiting area. The video of the inspection helped me understand the service. More
by mrussell9
December 15, 2025
Great communication with all the staff, Very professional in their work, Nice welcoming employee. very nice facility in their work, Nice welcoming employee. very nice facility More
by ABDELMJ
December 10, 2025
I made an offer on a vehicle that I was interested in they accepted sent paperwork to my home in Cincinnati no hassle very professional kept me updated will recommend this dealership. they accepted sent paperwork to my home in Cincinnati no hassle very professional kept me updated will recommend this dealership. More
by promoe1956
December 09, 2025
Every visit is pleasant. Erin did I great job in being the point person in all aspects of the transaction. Professional staff. Video was great showing details of service. On Erin did I great job in being the point person in all aspects of the transaction. Professional staff. Video was great showing details of service. On time service & valet service was great. More
by levant0
December 08, 2025
Every visit is pleasant. Tanner did I great job in being the point person in all aspects of the transaction. Tanner did I great job in being the point person in all aspects of the transaction. More
by JIM Eckelberry
Employees Worked With
December 05, 2025
Professional staff. Video was great showing details of service. On time service & use if loaner was great. Video was great showing details of service. On time service & use if loaner was great. More
by TRISHZIZZO
December 05, 2025
Great communication and service! I have high expectations, and they always meet them. Appreciate the videos. I have high expectations, and they always meet them. Appreciate the videos. More
by STANLEY2
Employees Worked With
December 05, 2025
I will definitely go back to BMW of Akron for any more service work or even a new BMW, everyone there is so nice and polite and not just to customers their that way with each other, I was so impressed at service work or even a new BMW, everyone there is so nice and polite and not just to customers their that way with each other, I was so impressed at the professionalism there it almost makes you not mind waiting for your vehicle. There is a lady that works in their service department named Alexandria, she makes you feel like your family or at least a good friend and is always smiling but don’t be fooled she knows those BMW’s probably better then most people who own one so make sure you talk to her an get her opinion before you buy one.. In short BMW of Akron is by far the best dealership I’ve ever been to in my life. Thank You to everyone who works there, I’m a loyal customer for life now. Your BMW Pal Mark. More
by makdriver
