BMW of Akron

New car was picked up and Navigation does not work. Was told by sales person they would handle it. Called and left messages for sales mag Jaredand the store manager and neither returned my calls. Al Was told by sales person they would handle it. Called and left messages for sales mag Jaredand the store manager and neither returned my calls. Also the person that showed us the workings of the car was nice but missed a lot of functions. More

BMW of Akron always takes care of my service needs efficiently and professionally. I’ll be back. efficiently and professionally. I’ll be back. More

BMW of Akron has an excellent service department with friendly, professional staff. I highly recommend them. friendly, professional staff. I highly recommend them. More

This is the best dealership I’ve ever worked with. Everyone is polite and professional. They are prompt. They get worked done when they say they will and the work is always terrific. I could not be Everyone is polite and professional. They are prompt. They get worked done when they say they will and the work is always terrific. I could not be more satisfied. Excellent. More

Clean, prompt and excellent service during my last visit to BMW Akron. Even though it’s a little far the service is always top notch. to BMW Akron. Even though it’s a little far the service is always top notch. More

Service department was wonderful. Jacob was more than helpful and communication was spectacular. I really enjoyed and appreciated the video of my service appointment. Highly recommend Jacob was more than helpful and communication was spectacular. I really enjoyed and appreciated the video of my service appointment. Highly recommend. Just the level of service one would expect from a luxury brand. More

I had purchased my BMW and extended service contract at this dealership with a $500 deductible. In addition to the deductible the dealership charged me for labor above what the contract would allow, about this dealership with a $500 deductible. In addition to the deductible the dealership charged me for labor above what the contract would allow, about $100 more per hour. More

While the Customer service is always great, the performance service was a bit disappointing. Paid for interior and exterior car detailing. They had the car for 2 days. When I picked up my vehicl performance service was a bit disappointing. Paid for interior and exterior car detailing. They had the car for 2 days. When I picked up my vehicle, there was smudged dirt and haze on the back of my tailgate. not a little - a good bit. Disappointing. Wash told the detailing service is the same as what vehicles for sale receive. Not sure if they really washed it or just ran it through the normal car wash. Interior was nice. Not likely to go back for detailing. More

Alexandria is a top notch service rep. Great service. She fit me in on a moment’s notice. Great service. She fit me in on a moment’s notice. More

I have used BMW of Akron for all of my service needs for the past 17 years. They are the best. I wouldn't buy or service my BMW's at any other dealership. the past 17 years. They are the best. I wouldn't buy or service my BMW's at any other dealership. More