BMW of Akron

Great customer service, friendly staff, and the video from the service technician is an amazing option. from the service technician is an amazing option. More

I contacted 3 dealership in the Cleveland area regarding my interest in BMW and ordering a vehicle - hands down, BMW of Akron was the easiest to work with, compared to another dealer who seemingly had no in my interest in BMW and ordering a vehicle - hands down, BMW of Akron was the easiest to work with, compared to another dealer who seemingly had no interest in selling me anything that wasn't on the lot. Mario was collaborative and fair, and I look forward to having my vehicle serviced at the dealership. More

Service personnel were friendly and helpful. The technician did a nice overview of the cat's condition. Oil change and warranty starter replacement went ok. Car was included the floor mats. Nice The technician did a nice overview of the cat's condition. Oil change and warranty starter replacement went ok. Car was included the floor mats. Nice touch More

Great service. Communication was very good. I was always in the loop. Phone calls returned in a timely manner. Communication was very good. I was always in the loop. Phone calls returned in a timely manner. More

Great customer service that is prompt, efficient, and friendly. Thorough and comprehensive communication. Highly recommend. friendly. Thorough and comprehensive communication. Highly recommend. More

It is always easy to schedule any service appointments as needed with a loaner without having to wait for weeks to get in. needed with a loaner without having to wait for weeks to get in. More

After experiencing the loss of my 2023 BMW 530i to the recent Cleveland area hail storm, Eric provided a shoulder to lean on, coached me through my dealings with BMW Financial and my insurance company, an recent Cleveland area hail storm, Eric provided a shoulder to lean on, coached me through my dealings with BMW Financial and my insurance company, and worked me into a new vehicle that I wanted and needed, at a price point I was comfortable with. Compliments also go out to BMW of Akron's Service Department - Ed Berrett - who has operated above and beyond my expectations. Thanks guys! More

I had a great experience with BMW of Akron and Eric was wonderful. He listened to what I wanted and helped make sure I got it. They did not pressure me in any way, even after I told them I’d be test drivin wonderful. He listened to what I wanted and helped make sure I got it. They did not pressure me in any way, even after I told them I’d be test driving other brands to make sure I got exactly what I dreamed of. More

BMW of Akron has been my go to for three cars and excellent service. I couldn't be happier. They are honest and take care of their customers! excellent service. I couldn't be happier. They are honest and take care of their customers! More

Setting up an appointment was easy. They are great listeners, searched all dealerships till they found the car I was looking for, the financial department explained things so that ther They are great listeners, searched all dealerships till they found the car I was looking for, the financial department explained things so that there was no confusion on payments ect. This is the 3rd car I've leased from them and recommend them to anyone that's looking for a BMW More