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BMW of Akron

Akron, OH

4.7
536 Reviews
3 x winner of BMW's prestige’s "Center of Excellence Award". One of the fastest growing BMW franchises over the last 3 years in the Central Region. Proud to be in the running for "dealer of the year" in 2011 as one of only 5 BMW stores in the US. Only store in Ohio with a standalone CPO satellite facility, conveniently located right across the street from our state of the art new car facility in the heart of Down Town Akron. We take great pride in servicing our local clients and community. Another fact we are proud of is that we also sell 50% of our pristine CPO/Used cars throughout the continental United States. We can assist in out of state title work, provide airport valet service, and arrange hotel accommodations or car transportation to our clients. We deliver Joy!
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500 W Exchange St

Akron, OH

44302

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Showing 536 reviews

August 26, 2025

My experience was absolutely wonderful. Eric Eisenhart was so helpful & professional. Everyone there was very professional as well. More

by PEGGYSHAFFER1185
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Eric Eisenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2025

Great communication and customer service every thing was super easy and rental car also easy More

by STUDENIC1
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Recommend Dealer
Yes
Employees Worked With
Jason Zweifel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin in service awesome
August 24, 2025

Great service experience. Really appreciate the detailed video the service technician provided during my visit. More

by PilotGuy2000
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Yes
Employees Worked With
Justin
August 23, 2025

Very fair to deal with. Quick with responses. Informative, helpful, and always very polite. Will buy next one from them. More

by JUDGEGALL25
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Recommend Dealer
Yes
Employees Worked With
Eric Eisenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Eisenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric in parts
August 23, 2025

Smooth process. Jacob was very helpful. I had previously has a very bad experience at this center and did not return for two years. I was Leary walking in again. Ja More

by LAARN
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Recommend Dealer
Yes
Employees Worked With
Jacob in service
August 22, 2025

Had a problem with my new vehicle and after a disappointing start management got involved and my experience improved. I would say they did an excellent recovery after a poor start. More

by petethemaid
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Recommend Dealer
Yes
Employees Worked With
Mark Lyon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Betty McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zweifel
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

They are always very responsive to the issues with my cars and solve the problem in a timely fashion More

by FWS
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jason Zweifel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

Staff are friendly and helpful! While waiting for my oil change the waiting area is comfortable and snacks and drinks are provided. More

by MOLSONDEXTER
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Recommend Dealer
Yes
Employees Worked With
Alexandria
August 21, 2025

Always friendly and professional. Service done in a timely manner. Waiting area very comfortable and clean. More

by wfboni
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jason Zweifel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

The service was good and thorough. The video walk through of the undercarriage of the car was very helpful. More

by grantgroup08
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Edward Berrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Zweifel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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